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Consumer Alert

Veterans, servicemembers, and fraud: by the numbers

Carol Kando-Pineda
When people report scams to the FTC, we learn a lot about how they experience fraud. These fraud reports are important for law enforcement and education efforts. And, as more and more people report
Consumer Alert

Upgrading Your Phone? 4 Things You Should Do First

Alvaro Puig
If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on
Consumer Alert

‘Tis the season for ‘open enrollment’ scams

Gretchen Abraham
Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA)
Consumer Alert

FTC sues student loan debt relief companies

Ari Lazarus
Student loan debt can be a heavy load to carry. That’s why there are a lot of companies claiming to help permanently reduce and wipe out federal student loan debt. But some of these companies don’t
Consumer Alert

Veterans: We honor and thank you

Carol Kando-Pineda
November 11 is Veterans Day. More than 18 million people are U.S. military veterans. It’s a fitting time to thank military veterans for their sacrifice and service in protecting the United States. It
Consumer Alert

Free electronic credit monitoring coming soon to the military

Amanda Koulousias
Starting October 31, many members of the military will have access to a free tool to help spot identity theft. The nationwide credit reporting agencies – Equifax, Experian, and TransUnion – have
Consumer Alert

What you can do to fend off hackers

Alvaro Puig
Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending
Consumer Alert

Back brace scams target people on Medicare

Lisa Lake
Scammers have been targeting Medicare recipients with a scheme to get “free or low-cost” back and knee braces. They’re calling, running television ads, and mailing letters to get people to give their
Consumer Alert

SIM Swap Scams: How to Protect Yourself

Alvaro Puig
Consumer Alert: Mobile carriers are shutting down their 3G networks. If you have an older cell phone, you may not be able to call or text. The FCC has advice about what to do. If your cell phone is
Consumer Alert

Scams and older consumers: Looking at the data

Lesley Fair
The FTC just sent a report to Congress called Protecting Older Consumers 2018-2019. The report suggests steps to take to help protect older consumers from fraud. But the evidence also shows a thing or
Consumer Alert

Fake followers: A social media hoax

Ari Lazarus
Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying
Consumer Alert

Charity fraud awareness, here and abroad

Rosario Méndez
Today is the start of International Charity Fraud Awareness Week (ICFAW), a coordinated international effort to help charities and donors avoid charity fraud. The FTC joins state charities regulators
Consumer Alert

What Do Not Call complaints are telling us

Amy Hebert
Have you gotten a call from an imposter, maybe someone pretending to be with the Social Security Administration, IRS, or a tech support company, this year? If so, you’re not alone. Calls from
Consumer Alert

Self-defense against scams

Bridget Small
To everyone who hangs up on unwanted calls, learns about the latest scams, and checks with friends about suspicious offers: good news! People who did all those things were less likely to lose money to
Consumer Alert

Video games, loot boxes, and your money

Amy Hebert
Play video games, or have kids who do? For most of us, that’s a yes, according to a recent industry survey. It also means you might have heard of loot boxes. Loot boxes are the containers you come
Consumer Alert

Using Match.com? Read this

Rosario Méndez
Online dating sites are a common way people seek romance. But what if, instead of a potential match, you find a scammer? Today, t he FTC announced a lawsuit against Match.com, challenging several of
Consumer Alert

That attorney’s ad might be bad for your health

Colleen Tressler
You see the ads on TV, hear them on the radio, or read them in print and online: attorneys telling you about the dangers of certain prescription drugs. Many of these ads open with “medical alert,”
Consumer Alert

Social Security is not trying to take your benefits

Jim Kreidler
We’ve seen a new twist on the Social Security Administration (SSA) scam recently. Check out this SSA imposter robocall, which says your benefits will end. (That’s not true, by the way.) Your browser
Consumer Alert

Don’t pay for help with student loans

Lisa Lake
If you have student loan debt, a program that promises to reduce or erase it might sound like just what you need. But some of these programs just take lots of your money and give you no help — or do
Consumer Alert

YouTube pays big for tracking kids

Lisa Weintraub Schifferle
Does your child love YouTube videos? Did you know that while little Susie was watching her favorite shows, YouTube was collecting data and using it to send her targeted ads? Under a settlement with