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Consumer Alert

Hurricane season 2020 and COVID-19

Colleen Tressler
June 1 is the official start of hurricane season, and now is a great time to make a plan to deal with weather emergencies. Especially because this year, we have the added concern of the COVID-19
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

More FTC warnings about scam Coronavirus treatments

Colleen Tressler
The FTC continues to seek out and warn sellers who peddle so-called Coronavirus treatments with no proof they work. If you see an ad that says a product can prevent, treat, or cure COVID-19, stop
Consumer Alert

Donating in difficult times

Jennifer Leach
These days, there are just so many reasons why people want to do to something to help, to make a difference, to take action. In addition to volunteering or putting their feet to the pavement, lots of
Consumer Alert

Planning a funeral? Know your rights

Bridget Small
During the COVID-19 pandemic, many of us have taken on new roles in our families and communities. You may be delivering groceries, helping neighbors with yardwork, or hosting video check-ins with
Consumer Alert

Dealing with a deceased relative’s debt

Ari Lazarus
Especially during this time of crisis, dealing with the death of a loved one is hard. Dealing with a debt collector calling about their debts can make it even harder. If you’re in this situation and a
Consumer Alert

Fraudulent funders = big woes for small businesses

Lisa Lake
At some point in running your small business or organization, you may need financing to grow or keep things running. That’s a need very much on business owners’ minds right now. But, as you explore
Consumer Alert

Kohl’s must give records to identity theft victims

Bridget Small
Imagine a thief used your information to buy things at Kohl’s – or used your Kohl’s credit card to go on a shopping spree. You’d want to get the records to prove it and clear up your good name. The
Consumer Alert

What do COVID-19 scams look like in your state?

Paul Witt
We’ve been telling you about the scams related to COVID-19. But now we can tell you even more about the scams happening in your neck of the woods. Just today, the FTC released state-specific data on
Consumer Alert

Robocall reports still down, FTC still fighting

Lois Greisman
A couple months ago, we told you the good news that people had been reporting getting fewer robocalls, and we told you about how some of the FTC’s work might have played a part in that. We have more
Consumer Alert

Contact Lens Rule updates: What they mean for you

Colleen Tressler
Do you wear contacts? If so, read on. You have the right to get your contact lens prescription from your eye care prescriber — whether you ask for it or not — at no extra charge. The Contact Lens Rule
Consumer Alert

Shopping online? Watch this video first

Jabari Cook
In this age of social distancing, more and more of our favorite stores now offer ways to score great deals online. Even as shops around the country open their doors again, buying online is still a
Consumer Alert

Cryptocurrency blackmail scam alert

Cristina Miranda
The email suddenly appears in your inbox. Someone is writing to say that they have access to your cell phone or your computer. And they’re about to make your sensitive videos, pictures, or
Consumer Alert

COVID mask exemption cards are not from the government

Colleen Tressler
To help limit the spread of the Coronavirus, many states are requiring people to wear face coverings in places open to the public. But there are cards circulating online and on social media that say
Consumer Alert

Fake emails about fake money from a fake COVID-19 fund

Shameka L. Walker
Because of COVID-19, unemployment rates are high and many people’s cash flows are low. Scammers view these as ripe conditions to strike. They’ll stop at nothing — not even a pandemic — to trick you
Consumer Alert

COVID-19 ruined my travel plans. Now what?

Namukolo Kasumpa
If COVID-19 canceled your travel plans, you are likely disappointed and wondering about refunds, credits, or vouchers for plane tickets, cruise bookings, tours, and more. Even if your scheduled travel
Consumer Alert

FTC warns 45 more sellers of scam Coronavirus treatments

Colleen Tressler
Every day we are reading about researchers studying potential ways to prevent, treat or cure COVID-19. However, at this time there certainly are no products you can buy online, or services you can get
Consumer Alert

Fighting Coronavirus scams: taking stock

Andrew Smith
Since the beginning of the COVID-19 crisis, the FTC has released dozens of warning letters against people trying to make an illegal buck off the Coronavirus. More than a month in, it seem s like a
Consumer Alert

Econsumer.gov: International scam fighter

Lisa Lake
No; this isn’t an action movie. But new enhancements to econsumer.gov — and a new interactive international dashboard for Consumer Sentinel reports — give the FTC, other government agencies, and