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Consumer Alert

Keep scammers away as you deal with East Coast storm damage

Gema de las Heras
Experience tells us that scammers will follow the record-setting winds, rainfall, and storm surge that have left thousands of East Coast residents, from Florida to Maine, under water or without power. As the waters recede, scammers will try to take advantage of people doing their best to recover, trying to steal money and personal information. So how do you protect yourself and those around you?
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Invention Marketing Scams

Dishonest invention marketers lie about the profit potential of your invention to get you to pay for expensive, but often useless, services. Here’s what you need to know to avoid an invention marketing scam.
Consumer Alert

Last-minute shopping? Three ways to spot rip-offs

Gema de las Heras
Ever think about clicking on ads for big markdowns or close-out sales in your feed? Social media seems to know what’s on your shopping list, whether it’s the season’s hot toys, electronics, or other popular items. The problem? Scammers are impersonating real companies in ads on Facebook, TikTok, and other social media platforms. So, how do you navigate past the fakes without passing up the real bargains? 
Consumer Alert

Fake shipping notification emails and text messages: What you need to know this holiday season

Alvaro Puig
When you order something online, you might get several emails or text messages about your order: Confirming your order. Telling you it shipped. Saying it's out for delivery. Notifying you about delivery. Did you know that scammers send fake package shipment and delivery notifications to try to steal people's personal information — not just at the holidays, but all year long? Here's what you need to know to protect yourself from these scams.
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What To Know Before You Wire Money

Scammers pressure you to wire money to them because it’s easy to take your money and disappear. Wiring money with services like MoneyGram, Ria, and Western Union is like sending cash — once you send it, you usually can’t get it back. Never wire money to anyone you haven’t met in person — no matter the reason they give.
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Refund and Recovery Scams

If you’ve been scammed, someone might promise to help you get your money back –– if you pay in advance. That’s another scam.
Consumer Alert

Recovering after tornados in Tennessee? Spot the scams

Gema de las Heras
As residents in Tennessee and other southern states begin to assess the damage caused by deadly tornados and severe weather over the weekend, we know the question is not if but when scammers will show up. Whether you’re a homeowner, a tenant, or a business, scammers will try to take advantage while you’re focused on cleaning up and fixing the damage.
Consumer Alert

Scammers hide harmful links in QR codes to steal your information

Alvaro Puig
QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or to board a flight. There are countless other ways to use them, which explains their popularity. Unfortunately, scammers hide harmful links in QR codes to steal personal information. Here’s what to know.
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High School Diploma Scams

Thinking about getting your high school diploma? Here’s how to tell the difference between legit programs and diploma scams.
Consumer Alert

Military consumers: The FTC wants to hear from you

Carol Kando-Pineda
Recently, the White House announced some initiatives the Administration is undertaking to improve the lives of the military and veteran communities. The FTC participates in several of these efforts, including the VSAFE task force that’s working to help veterans and their families avoid scams and other deceptive practices.
Consumer Alert

Announcing the FTC’s Voice Cloning Challenge

Alvaro Puig
Voice cloning technologies can generate a near-perfect voice clone based on a short audio clip or snippet of someone’s voice. The technology has potential to help people—for example, people who've lost their ability to speak, offering them a powerful and valuable means of communication. But, in the wrong hands, voice cloning technologies can do harm.
Consumer Alert

Slow your scroll: Spot and avoid social media giveaway scams

Terri Miller
You may have heard us say when you’re shopping online, check things out before checkout. The same advice applies to giveaways on social media sites like Facebook and Instagram. Here’s why: One in four people who reported losing money to fraud since 2021 said it started on social media. Scammers make it hard to tell what’s real and what’s fake. Want to avoid scams on your feed? Slow your scroll and keep reading to find out how.
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How To Avoid a Government Impersonation Scam

Scammers pretend to be from government agencies like the FTC, Social Security Administration, and  IRS — or say they're calling about your Medicare benefits. Learn the signs and avoid the scam.
Consumer Alert

Searching for a job to work remotely? Avoid scams and identity theft

Gema de las Heras
Found a job listing to telework as a Spanish translator or a data entry clerk with great benefits and pay? Scammers are impersonating real employers on legitimate platforms like ZipRecruiter and Indeed. When you respond, they might even schedule interviews and send you paperwork that looks legit. But it’s all a scam to get your information and steal your money or your identity. Here’s how to know you’re dealing with a scam.
Consumer Alert

New help for spotting, avoiding, and reporting scams in multiple languages

Larissa Bungo
Scammers speak your language. That's why the FTC now takes reports in multiple languages. To report in Mandarin, Tagalog, Vietnamese, French, Arabic, Korean, Russian, Portuguese, Polish, and many other languages, call the FTC at (877) 382-4357. Press 3 to speak to an interpreter. To report identity theft, call (877) 438-4338 and choose the option for your preferred language. Lines are open between 9am-5pm Eastern.