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We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts.

We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your money or personal information.

Here’s what you need to know about the stimulus payments and how to avoid scams related to these payments.

Who will get money?

Adult U.S. residents that meet established income limits are eligible to receive money from the government. This includes:

Taxpayers – people who filed a federal tax return for 2018 or 2019.

Retirees – people who get Social Security, Railroad, or other retirement benefits.

Beneficiaries – people who get public benefits like SSDI, disability, or veterans’ benefits.

Non-filers – people who do not have to file a federal tax return, including people who made no income or made less than $12,200 (or $24,400 for married couples).

If you get Social Security or Railroad Retirement benefits, have a qualifying child, and didn’t file a return in 2018 or 2019, you have to take action by noon ET on Wednesday, April 22 to add the $500 per eligible child to your payment. See details from the IRS.

 

What to do

 

Most people don’t have to do anything to get their money because the IRS will use the same payment method – direct deposit, Direct Express debit card, or paper check – used to send you your tax refund, Social Security, retirement, or other government benefits money. If the IRS doesn’t have your direct deposit information, you can go to the “Get My Payment” feature at irs.gov/coronavirus and let them know where to send your direct deposit.

If you don’t usually file a tax return, go to irs.gov/coronavirus to access the “Non-filer” portal and to figure out what, if anything, you have to do to claim your money.

To check on the status of your payment, you can now use the “Get My Payment” feature at irs.gov/coronavirus.

Avoiding Coronavirus stimulus payment scams

Scammers are using these stimulus payments to try to rip people off. They might try to get you to pay a fee to get your stimulus payment. Or they might try to convince you to give them your Social Security number, bank account, or government benefits debit card account number.

4 tips for avoiding a Coronavirus stimulus payment scam

  1. Only use irs.gov/coronavirus to submit information to the IRS – and never in response to a call, text, or email.
  2. The IRS won’t contact you by phone, email, text message, or social media with information about your stimulus payment, or to ask you for your Social Security number, bank account, or government benefits debit card account number. Anyone who does is a scammer phishing for your information.
  3. You don’t have to pay to get your stimulus money.
  4. The IRS won’t tell you to deposit your stimulus check then send them money back because they paid you more than they owed you. That’s a fake check scam.

Report scams to the Federal Trade Commission at ftc.gov/complaint.

To keep up with the latest scams, sign up for the FTC's consumer alerts.

Watch these videos for more tips on how to avoid ecomonic impact payment scams:

FTC tips to avoid economic impact payment scams

(This post is part of the FTC's imposter scam series.)

Updated April 21, 2020 with new deadline for some benefit recipients.

Concernedcitizen
May 12, 2020
I entered my information for the direct deposit my situation is slightly different than most peoples. I am currently unemployed but like everyone else I have also entered my information into the non-filers tool and done it in a timely fashion on 4/17/20. I have a message that is still posting on the get my payment tool that says my payment is scheduled to be deposited on April 30th. That was well over 2 weeks ago I'm just trying to find out if there is anyway to tell what is actually going on with the situation.
Altheaking6268…
May 15, 2020

In reply to by Concernedcitizen

Mines states the same as your does but it stated that it was deposited on april 30th n it was sent to a account number that i did not enter. Im not sure were they got this account number either
campbellmissy41
May 12, 2020
I have direct Express and receive my monthly benefits on my direct Express card.they are saying that SSI and SSDI recipients should receive there stimulus checks today but I have checked my direct Express card and I have 77 cents on my card with no pending deposit of 1,2000
Valerie
May 12, 2020
Our stimulus check got stolen.....where do we report this? I tried calling the Irs but no one is Answering. Please help
FTC Staff
May 15, 2020

In reply to by Valerie

This FTC blog post explains what to do if you think an identity thief got your stimulus payment.

Report the stolen check and create an IRS affidavit at www.IdentityTheft.gov. Click "Get Started" on the first page. On the next page, click on the green bar that says " someone claimed an economic stimulus payment using my information."

Fill in what you know to create an identity theft report and IRS Identity Theft Affidavit. The system will create a list of steps for what you can do next.

Brittparker
May 12, 2020
I get ssi and still havent had no payment when will I receive my payment through my direct Express card...
Mjjp
May 12, 2020
My ex wife took my stimulus money since it was deposited to her account and won’t give me my portion. What can I do to get it?
Gabrielle
May 12, 2020
Im on ssi haven't received my payment. My mother has my passport so I don't know if she got it and cashed it. Because we were living together last month and i recently changed bank accounts
JK
May 12, 2020
If I was used on someone Tax return as a dependent or as a writeoff, what I'm told, why is it that I don't get my stimulus payment. I know other people was used as a dependent and received a stimulus payment so why is it that I didn't receive one. I'm on ssa and receives a 10 dollar ssi. I really need help.
FTC Staff
May 15, 2020

In reply to by JK

The IRS says that you probably won't qualify for an Economic Impact Payment if you are claimed as a dependent on someone else’s return.

Look at Q2 Who is not eligible? on this page of the IRS website.

Guy
May 12, 2020
Our check was stolen from the mail. What is our recourse?
FTC Staff
May 15, 2020

In reply to by Guy

This FTC blog post explains what to do if you think an identity thief got your stimulus payment.

Report the stolen check and create an IRS affidavit at www.IdentityTheft.gov. Click "Get Started" on the first page. On the next page, click on the green bar that says " someone claimed an economic stimulus payment using my information."

Fill in what you know to create an identity theft report and IRS Identity Theft Affidavit. The system will create a list of steps for what you can do next.

tink4826
May 12, 2020
do husband and wife use "get my payment" for stimulus check if filed jointly
Linda1965simcox
May 12, 2020
On the where's my payment tool app for three weeks it say I am eligible for my stimulus check it will be deposited into my account check back for a payment day and I still have not received anything
ingridzaldivar83
May 28, 2020
Hi good evening my name is Ingrid I want to ask a question posed to be I went to get my payment and they showed that I was going to get my stimulus check april 24 but I never received it I want to know what can I do to receive my check
Az
May 12, 2020
I'm Trying to get me stimulus check from the tax service I did my taxes at. The IRS says they sent my check to Independence Tax Service on May 1st and every time I call the tax place they say they can't get in the mail box because the manager is out of town. They said they don't know when she will arrive . I don't understand why they can't just get the mail man to get the mail out for them or the manager should just mail the key back so someone that works at the tax office can open the mail box . I really need the money for bills. What should I do?
Megha156
May 12, 2020
I already filed my 2018 and 2019 taxes and received my tax returns for each year. However, I have not received my stimulus check for $1200. Whom can I speak to regarding this issue?
Irs
May 12, 2020
My check was sent out on April 24th havent seen it yet got a letter yesterday but still havent gotten stimulus check I'm worried that it was lost or stolen dont know what to do can't call IRS they not accepting calls
Ajay
May 15, 2020

In reply to by Irs

Mines was mailed on april 29th... If you receive yours can you pls let me know
cbb3124
May 12, 2020
My wife & I fully submitted our 2019 IRS joint tax return. Now we have not received any COVID-19 Stimulus check from any one. Who will sent us our checks : IRS or Social Security? We receive our SSA $ via Direct deposit.
johnandjulie14…
May 12, 2020
Is child support taking the stimulus check
I love dogs
May 12, 2020
I receive SS retirement and don't file income taxes. My son gets disability and doesn't file taxes. Why did I get a stimulus direct deposit and he didn't? He has direct deposit too.
Vgarza74
May 12, 2020
I was falsely claimed.. i receive child support and classify that as my income.. also on housing assistance with housing authorities, and receive food stamps.. i filed with identity theft.gov , mailed in( that's pointless) filed on non filers and keep rejected. I need help NOW not next year. I don't usually file taxes.. I've been submitting and resubmitting for a month on the 15th . And if anything you probably sent $ to the person who falsely clsimed me. I'm not disabled and don't get SSI MY ONLY SOURCE OF INCOME IS CHILD SUPPORT AND I WAS FALSELY CLAIMED
FTC Staff
May 28, 2020

In reply to by Vgarza74

This is the FTC. The FTC manages the IdentityTheft.gov site where you filed the affidavit to the IRS. The FTC does not send stimulus payments. Please follow up with the IRS about issues with your stimulus payment.

ShannonME73
May 13, 2020
My stimulus check was stolen what do I do?
not right
May 13, 2020
I checked the irs site and it said that my check had been deposited into my account via direct deposit and I was going to receive a letter in the mail with other info. Well it wasn't deposited and it didn't show any deposit made. I received a letter today may 12,2020 from the irs/president stating I will be sent a stimulus check for 1,200.00 and underlined dated april 29,2020
Full blooded
May 13, 2020
4/29 deposit date... It is now 5/13. Can't get answers... From irs... My banking service... The bank they use... Treasury dept. I'm saying... If i owed any of them money... Could i get this much leeway?
JoeSr
May 13, 2020
If I filed jointly with my spouse, in Get My Payment I provided her information for the security questions used to verify their identity. Once verified, the status is shows my wife check was deposit $1200 but for my status is We don't have enough information yet (we're working on this)
Artyoung100
May 13, 2020
They told me I received my stimulus check April 30th I did not receive anything how do I go about that and getting my stimulus
Angry Taxpayer
May 13, 2020
I have not received my payment, despite having filed 2018 and 2019 taxes and meeting the requirements. The "tool" is not offering any information about the status. What a ripoff! Now I have to remember to claim this on my taxes next year? What kind of accountability is that? I need the money now, like everyone else!
WythoutAnnswerz
May 13, 2020
Not seeing much for replies on the things people are asking. I've been looking everywhere for answers and getting absolutely nowhere. After 2 failed attempts to directly deposit money into a old H&R Block account, the get my payment tool updated to show that my $1,700 stimulus payment was to be mailed on April 24th. Yesterday (May 12th) I recieved the letter confirming that my payment had been issued and was mailed to the same address. YET I HAVE NOT RECIEVED A CHECK AT ALL & There are NO instructions on how to report missing payments as irs has stated and has been repeated on every website talking about stimulus. It's obvious there is NOBODY to contact about a lost check to try and stop payment to maybe prevent someone else from cashing it. I have not been able to find any updates or answers to know if it has happened that anyone got the letter before they got their check? Or gotten any answers on what to do or who to contact to try & cancel the lost payment and possibly resend or give personal bank acct info since they had H&R Blocks on file. I would hate to think of this much NEEDED money winding up in the hands of someone with ill intentions or having to wait until next year when I file to finally be able to claim the payment... WILL SOMEBODY PLEASE ANSWER!! I dont want to go through the headache of filing identity theft claim when I'm not even sure if anyone else has claimed my payment. That's alot of hassle to find out it got mixed up or held up in route through the mail. Please HELP
Tommy
May 13, 2020
I made a lot less in 2019 than I did in 2018. Will I still be eligible for stimulus package?
JesseLaDesta
May 13, 2020
I assisted my disabled brother in filing the non-filers information and adding his three children to his return, as well as his girlfriend/mother of children. (Two separate returns, one was him and the 3 kids, the other was for her alone). Everything was accepted for the both of their returns, and same bank account information entered for both. He collects survivors benefits/ssdi. This was processed April 19. Upon checking the WMP, it says both of their amounts would be deposited to their account on 4/30/20. Account numbers match and are correct. One deposit of $1200 was received, but the second amount of $2700 has never been deposited or received. Today is 5/13/20 and there has been no update to the WMP, he has received no letters, paper check or anything. There are no numbers to call to inquire if perhaps the IRS screwed something up along the way and it went to someone else's account (transposed the account info maybe?). According to the bank, there was never an additional payment pending or a rejected deposit. There is simply one single payment of $1200. Is there someone who can provide answers? As there is no way to get in contact with anyone, and meanwhile I'm sure someone has received his stimulus amount. Any help would be appreciated!!!
Chall
May 13, 2020
It says my stimulus was deposited on April 30th and I never received it and the bank says it’s the IRS we have to contact but there’s no way to contact anyone. I need help.
Rosella1
May 13, 2020
Our check was suppose to be deposited on the 29th of april. Still no money and no letter.
USANewsFeed
May 16, 2020

In reply to by Rosella1

I have also revived April 29th 2020 to direct deposit into *****1234 account. It's May 17th and still no deposit, letter from IRS, and neither have I received a check. I've called the IRS to be put on hold for 27mins then get told I'm calling the wrong number. Here it is May 17th and the GOVERNMENT discussion is about sending another stimulus. WHAT ABOUT THE AMERICANS THAT RECIEVED DEPOSIT DATES? NO DEPOSIT! 3 WEEKS Later still no deposit and my bank said no CREDITS OR DEPOSITS From IRS. That was May 1st 2020 It's now May 17th 2020 No letter or deposit. I'm in neex of help with my WIFE about to have my Daughter LAST 2 WEEKS OF JUNE. IM PUZZELED PLEASE HELP
Dojowens60n't …
May 13, 2020
Every time I have called up the get my payment help site I receive the message that my payment was sent April 29th to an account #i have never had. What can I do to get my payment mailed to me?
RB
May 13, 2020
I received a check from IRS that said "Stimulus Payment" at the bottom left side and it didn't say Donald Trump anywhere. The check amount was $33.62, could this have been a fake check? The check was made out to a name that is only on my credit card My taxes are under my middle and last name.
Haleyh23
May 13, 2020
What if i did the Non file stimulus 3 times ? I didnt think think My file went through correctly thats why i keep trying to get it right
ginaevans432
May 28, 2020
How do I confirm stimulus check agreement
Jennie Polin
May 14, 2020
I filed on April 13th using the forms for non-filers with all the info needed for direct deposit and got a scheduled payment date of April 29th. It's now May 14th and still haven't received it.
Jennie Polin
May 14, 2020
I filed on April 13th using the forms for non-filers with all the info needed for direct deposit and got a scheduled payment date of April 29th. It's now May 14th and still haven't received it.
Leighla
May 14, 2020
So the IRS get my payment tool shows my stimulus was to be deposited to an account on may 13 so when I called direct Express card holder they told me I didn't have any pending deposits.so what account did they send it to and how can I get my money to my card
Don't use your…
May 14, 2020
I have my sister’s stimulus check. She is out of the country and doesn’t know when she could come back to the US. Can I deposit this check to her bank account here in the US without her signature?
Keithwallace07
May 14, 2020
So my stimulus was suppose to be direct deposited may 13, 2020 and today is May 14, 2020 no money. Bank account matches irs tracking said may 13th. Haven’t received any papers saying anyone was taking the money and I called bank and they also confirmed I have no pending deposits. Anyone know where the money is?
notnih1
May 14, 2020
We have not received a stimulus check. We are within the amount limits. Each time I go on the website to check on where our money might be, "Tax Return information doesn't match our records" shows up. It doesn't matter whose SS# I use. Please advise.
The hunter
May 14, 2020
It shows my stimulus check was issued on April 15 and a letter would be mailed. I got neither plus the bank account that was used was not and never had been my account I can’t call the IRS to find out why can you help?
Cgleason979
May 14, 2020
I have been waiting in my stimulus for weeks now. I normally don't file taxes and went through turbo tax and it's accepted the file. Then I got a direct deposit date and the deposit never came. Finally after 5 days the track my payment said I'm eligible for payment but need bank information. Only catch is under the FAQ on irs website there is a suggesting for non filers how to choose a option and place zero in other fields and put bank information in. But that error they said had been corrected has not. Now I have no idea when I will get my stimulus money.
Ajay
May 15, 2020
On april 24th, i was told my payment was direct deposited. But i never entered one, so on april 29th they told me it was sent back and mailed...my agi was under 17,000 ...so why havent i received a stimulus check in the mail yet? Is anyone else experiencing the same problem?
Altheaking62681
May 15, 2020
I got confirmation that i would receive a stimulus check on april 30th and that it would be deposited in a account ending in 5503. This is not the information that i provided them with at all.. And i still have not gotten the money nor have i gotten a paper check or a letter stating that i have. I am just confused of were they got this account number from when i have not filled taxes since 2016. I have tried callin and can not get threw on any number that i call for IRS. What do i do from this point on?