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If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this the largest refund program the agency has ever administered.

The FTC sued AMG and Scott A. Tucker for deceptive payday lending. When consumers took out loans, AMG said they would charge a one-time finance fee. Instead, AMG made multiple illegal withdrawals from peoples’ bank accounts and charged hidden fees. As a result, people paid far more for the loans than they had agreed to.

In 2016 the FTC won a court case against AMG and Scott Tucker. Then in 2017, a jury convicted Tucker and his attorney of crimes related to the lending scheme. The FTC and Department of Justice are using money obtained in both court actions to give refunds to consumers.

Here are answers to questions about AMG refunds.

Who will get a refund? Checks are being sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

How many people will get refunds? More than 1.1 million people will get refunds.

How does the FTC know who to send the checks to? The FTC and a refund administrator have used AMG’s business records to identify eligible consumers and calculate their refunds.

I’m eligible for a refund. What do I need to do? If you borrowed from one of the lenders listed above between January 2008 and January 2013, you don’t need to do anything. The checks are being mailed to eligible consumers automatically. There is no application process. If you borrowed from one of those lenders before January 2008, please call 1-866-730-8147.

How can I get more information? Visit the FTC’s AMG refund page or call 1-866-730-8147.

Three tips from the FTC:

  1. If you get a check, deposit or cash it within 60 days.
  2. The FTC never asks people to pay money or give information to cash refund checks. If someone asks you to pay to get a refund from the FTC, it’s a scam.
  3. The FTC has advice if you’re thinking about a payday loan or an online payday loan.
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aj
October 01, 2018
Got mine today... was totally shocked at the amount... Now you guys need to investigate Santander for their practices
Cv
October 01, 2018

In reply to by aj

Yes I agree santander is horrible had my car for 4 years and still owe about the same amount as when I first got it nobody will refinance my car because I owe more than it's worth, they need to be shut down.
SDM
October 01, 2018
I received a check out of the blue on Friday. I have used the payday companies before but was surprised. I wanted to verify the check before trying to deposit it into my bank account, but have been on hold for 45 minutes at this point. My check was for $626.00
FTC Staff
October 01, 2018

In reply to by SDM

If you get a check from the Federal Trade Commission, it will come with an explanation of why you got the check and details about the case. You - and the bank - can look at www.FTC.gov/AMG for details about the refund. If you get a check, you should cash or deposit it within 60 days.

NANA
October 03, 2018

In reply to by FTC Staff

My husband passed away in 2014. Yesterday, a refund check in his name was delivered. Is there a way I will be able to cash it?
FTC Staff
October 22, 2018

In reply to by NANA

If you got a check made out to someone who is deceased, and you are in charge of that person's estate, you can call Rust Consulting, the company that the FTC hired to manage the refund process. Call 1-866-730-8147. They will explain what to do.

Mel
October 02, 2018

In reply to by SDM

I called US bank. They said it was good and have rec’d thousands of calls. Idk.. I’m gonna see if Walmart will cash mine
Got1
October 01, 2018
Will the check be from FTC v. AMG SERVICES AND MARKED Usbank
MYguy66?
October 20, 2018

In reply to by cdw100578

How many loans did you have I had 3 separate and got only one check
sosostressed
October 01, 2018
got mine today, 1253.00
Cookieleahcc
October 01, 2018

In reply to by sosostressed

Has anyone else had any problem cashing. I was trying to cash through a check cashing place and they wouldn’t cash it. No reason to why? Or any problems with a bank cashing if there is not a US Bank in your area? Thanks
lshawnae
October 01, 2018

In reply to by sosostressed

Hi was yours marked from us bank and did you have trouble cashing it? Thanks
Pgarza777
October 31, 2018

In reply to by sosostressed

How many loans did you get cause I got more than 5 and I paid them alot of money thru the years. I finally got a family member to help me pay off this nightmare.
jill
October 01, 2018
How do I know this check is real and not a scam?
FTC Staff
October 01, 2018

In reply to by jill

If you get a check from the Federal Trade Commission, it will come with an explanation of why you got the check and details about the case. You - and the bank - can look at www.FTC.gov/AMG for details about the refund. If you get a check, you should cash or deposit it within 60 days.

Co2
October 01, 2018

In reply to by FTC Staff

Bridget Small I know you say if you recieve a letter with the check explain everything which I did receive a letter attached to the check. It's a phone number saying if you have any more question to call but I can't get through. Is it another number I can call. I just want to be sure this is not a scam
ltanguay
October 02, 2018

In reply to by Co2

just asked that same question. Literally have been waiting one hour and 18 minutes. Makes me think it is not real.
Sapphire62
October 01, 2018

In reply to by jill

I’m wondering the same thing. The ck looks fake. There are schemes where you cash non legit cks and something terrible happens. I’m calling the FTC directly before I cash it.
lefty
October 02, 2018

In reply to by jill

Jill, I gave my check to my Bank who will be checking to see if the check is good. was told to wait until next Wednesday they will have a answer for me than. will keep u inform.
Tray
October 01, 2018
How much are the checks.
J ozzy
October 02, 2018

In reply to by Tray

I called the bank US Bank and was told the check is real
maggiemax
October 01, 2018
how do I know if this check is the real thing or not fake
Purplebutterfly06854
October 02, 2018

In reply to by maggiemax

It's real my Husband cashed his yesterday!
Concerned
October 03, 2018

In reply to by Purplebutterfly06854

Did the check clear? Yes you can cash it but if it doesn't clear your stuck paying it back! I think it's a scam
ABC
October 01, 2018
I’m seeing comments stating this isn’t real. What if your name has since changed? I got married about 8 months ago.
FTC Staff
October 01, 2018

In reply to by ABC

If you get a check from the Federal Trade Commission, it will come with an explanation of why you got the check and details about the case. You - and the bank - can look at www.FTC.gov/AMG for details about the refund. If you get a check, you should cash or deposit it within 60 days.

VFB
October 03, 2018

In reply to by FTC Staff

Bridget, It appears that your posts are just a blanket response. Can you comment about whether some people are getting more than one check? One of the posts said that they received more than one check, but thought it was a scam, so I hope you can clarify whether some people did receive multiple checks?
FTC Staff
October 03, 2018

In reply to by VFB

Some people did get more than one check from the FTC. When the FTC reviewed the information and prepared the checks, we tried to simplify the records sot that each person would get one check. But if there was something unclear in the records - like a person with a maiden name and a married name, or a person with two different addresses, we might have sent two checks. 

Don't use your…
October 02, 2018

In reply to by ABC

The check is real. I just received mines yesterday on the 1st. And I just cashed it today. I was a little skeptical at first, but when I cashed it , it went through without any discrepancies.
Happy
October 03, 2018

In reply to by ABC

It's definitely real. I got married two years ago and my check came with my maiden name and to my correct address. I wasn't even living at my current address back when I was getting payday loans. My check was printed on US Bank paper.
logix
October 01, 2018
My husband and I both received checks today but we want to know who is the issuing party---the checks say us bank.
FTC Staff
October 01, 2018

In reply to by logix

The FTC and US Department of Justice worked together to get the $505 million that is being returned to people. You can read about the cases at FTC.gov/AMG. The FTC has a contract with Rust Consulting Inc. to manage the refund process.

Felicia617
October 02, 2018

In reply to by FTC Staff

How can you find out if you are going to receive a check?
rich44
October 01, 2018
Thank You SOOOO MUCH to the FTC. I was confused at why I paid so much back. I even warned a friend the other day about the online loans because of my bad experience. Even though I know there are legitimate online loan companies, I will never use one again. Thanks Again, FTC.
Sunight!
October 01, 2018
I just got mine in the mail today! It took me a hot second to wrap my head around it and to find out if it was legit. What a great Monday!
lnh
October 01, 2018
Why does the letter say partial refund? A little confused. Is there more? I was a little shocked to get it in the mail this weekend.
FTC Staff
October 03, 2018

In reply to by lnh

The letter you got from the FTC said your check is a partial refund. “Partial refund” means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Got1
October 01, 2018
Wondering what the actual check is it a USBANK CHECK
RumbleHound
October 01, 2018
Why did I only get $66 and why does it say"partial" refund?
Raven B
October 01, 2018
I've moved to California since I used Ameriloan. The address on my license is not where I live. Will they still send it to my current address in California? If not, who do I need to speak to have them send it to me?
MJ
October 01, 2018
Just got two refund checks today totaling $596. Had to google to make sure it was legit. Grateful for the unexpected money!