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If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this the largest refund program the agency has ever administered.

The FTC sued AMG and Scott A. Tucker for deceptive payday lending. When consumers took out loans, AMG said they would charge a one-time finance fee. Instead, AMG made multiple illegal withdrawals from peoples’ bank accounts and charged hidden fees. As a result, people paid far more for the loans than they had agreed to.

In 2016 the FTC won a court case against AMG and Scott Tucker. Then in 2017, a jury convicted Tucker and his attorney of crimes related to the lending scheme. The FTC and Department of Justice are using money obtained in both court actions to give refunds to consumers.

Here are answers to questions about AMG refunds.

Who will get a refund? Checks are being sent to consumers who took out loans between January 2008 and January 2013 from these AMG-related companies: 500FastCash, Advantage Cash Services, Ameriloan, OneClickCash, Star Cash Processing, UnitedCashLoans, and USFastCash.

How many people will get refunds? More than 1.1 million people will get refunds.

How does the FTC know who to send the checks to? The FTC and a refund administrator have used AMG’s business records to identify eligible consumers and calculate their refunds.

I’m eligible for a refund. What do I need to do? If you borrowed from one of the lenders listed above between January 2008 and January 2013, you don’t need to do anything. The checks are being mailed to eligible consumers automatically. There is no application process. If you borrowed from one of those lenders before January 2008, please call 1-866-730-8147.

How can I get more information? Visit the FTC’s AMG refund page or call 1-866-730-8147.

Three tips from the FTC:

  1. If you get a check, deposit or cash it within 60 days.
  2. The FTC never asks people to pay money or give information to cash refund checks. If someone asks you to pay to get a refund from the FTC, it’s a scam.
  3. The FTC has advice if you’re thinking about a payday loan or an online payday loan.
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Tiffcarreno
October 02, 2018

In reply to by jamie

My was on 36.00 and I had many loans with them. I don’t know why everyone else’s were so much.
amber1964b
September 29, 2018
about how much are the refunds that are being sent
MsResaj
October 01, 2018

In reply to by amber1964b

My was for over 1,200.00!! I got it on Saturday!
Just hurt
October 01, 2018

In reply to by Cj

Mine was 2,600. The next folks that they should investigate are the people doing consumer loans
Dorichter
October 01, 2018

In reply to by MsResaj

Had anyone had success In cashing these? I'm a little doubtful.
ItsMe
October 02, 2018

In reply to by MsResaj

Hi. Just curious if your refund check cleared. I’m hesitant t about depositing mines. This was a surprise so I’m not sure if it’s too good to be true. Thanks.
How87
October 02, 2018

In reply to by MsResaj

I received mine yesterday, but was wondering have you cashed it and did it clear?
D.G. Black
October 01, 2018

In reply to by amber1964b

Over $3000. Used several companies over the years, but thankfully none recently.
RoRo19
October 01, 2018

In reply to by amber1964b

I got mine today for just under $1,000. I had moved several times since I took out the loans and the check came to me at the correct address.
struggling
October 02, 2018

In reply to by amber1964b

I got mine yesterday and it was $235! Not as much as some of the others, but it helps right now!
tiffcarreno
October 02, 2018

In reply to by amber1964b

I got one and mine was 36.00, I don’t know how everyone else got so much. I read in another article the FTC put ou my and it says the average check is 46.00
Jack315
September 29, 2018
Will the payday losn company have any access to the account I deposit my check into?
FTC Staff
November 08, 2018

In reply to by Jack315

The FTC says you should cash or deposit the check within 60 days after you get it.

You decide if you want to cash it or deposit it.

If you want to deposit it, you choose which account to put it in.

Stewardofthemy…
September 29, 2018
I just got my check and put it in the bank, it says on the letter it only a percentage of what they took from me. Is it possible they will be sending more?
Btw80
September 29, 2018
If I received a refund and I borrowed before 2008 am I entitled to more or the check I received is what is owed to me?
Ireceivedmycheck
September 29, 2018
I moved since the information I provided the loan company. I received a refund check today at my new address. I would assume they will find you, lol.
Paulupisthankful
September 29, 2018
Thank you so much for advocating on behalf of the many people who were decieved by AMG/Tucker.
Lola61
September 29, 2018
I just wanna make sure this this is legit and don't want to cash this and have to pay this back!!!!
FTC Staff
October 01, 2018

In reply to by Lola61

If you get a check from the Federal Trade Commission, it will come with an explanation of why you got the check and details about the case. You - and the bank - can look at www.FTC.gov/AMG for details about the refund. If you get a check, you should cash or deposit it within 60 days.

Ganionj
October 03, 2018

In reply to by FTC Staff

Hi I was wondering if I had a loan through two of the companies will I get two separate checks?I've already received one
Diva50
October 03, 2018

In reply to by FTC Staff

I'm told this is just the first wave. Although I'm older now and have learned my lesson, I paid so many of these high interest loans back during that time. Is this the first wave of them and will there be more refunds forthcoming, just curious. I'm super happy for this unexpected blessing in the mail.
FTC Staff
October 03, 2018

In reply to by Diva50

The letter you got from the FTC said your check is a partial refund. “Partial refund” in this case means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

tsksu143
September 29, 2018
Got my check today in the mail. Thank you. I had to close my bank account and even move to a new bank to get them to stop. I paid my 500.00 loan back at least 8 times with them. What I got back from you guys at least pays me back my bounced bank fees. Thank you
Lulubelle
October 01, 2018

In reply to by tsksu143

I got a check today I’m so scared to use it for fear of it being a scam!!! Sooo reluctant to go near my back acct with it
Sdnh123
October 02, 2018

In reply to by tsksu143

I got mines today it was $600. What a great surprise. I needed that.
justasking
September 29, 2018
I received a check today is it real, from the amg settlement
FTC Staff
October 01, 2018

In reply to by justasking

If you get a check from the Federal Trade Commission, it will come with an explanation of why you got the check and details about the case. You - and the bank - can look at www.FTC.gov/AMG for details about the refund. If you get a check, you should cash or deposit it within 60 days.

Blainea520
October 01, 2018

In reply to by FTC Staff

Why can’t you say anything else or just answer the questions I think you and these checks are scams
FTC Staff
October 04, 2018

In reply to by Blainea520

I am trying to answer questions about whether checks are real by telling you how to check if your letter is legitimate. A legitimate letter and a check from the FTC, will:

  • explain why you are getting the letter
  • have details about the case

Look at the letter you got. Does it explain why you are getting the letter? Does it say you're getting the letter because you were charged illegal finance fees for a payday loan? Does the letter have details about the case? Does it say the FTC and Department of Justice won civil and criminal lawsuits against AMG services?

Now go to www.FTC.gov/AMG. Does the information on the FTC website match what your letter says? Use this information to judge if the letter you got is a legitimate FTC letter.

csolis
October 10, 2018

In reply to by FTC Staff

Good morning Bridget, Is there a way for the FTC to investigate 800 Loan Mart? Years ago I was a single mom struggling financially as many of us out there and had a loan with this company and I paid a very high price. Don't know if the amount of money I paid back is legal. How can I find out? If you can respond to my question. I'll appreciate.
FTC Staff
October 15, 2018

In reply to by csolis

You can tell the FTC about a problem with a business at www.FTC.gov/Complaint. The information you give will go into a secure database that the FTC and other law enforcement agencies use for investigations.

Gail
October 13, 2018

In reply to by FTC Staff

Since the phone number given has been jam packed when and how do you recommend we have the bank or check cashing place call to verify I was turned down three places today because they could not get through to the number listed on the check thank you
Zaboo
October 01, 2018

In reply to by FTC Staff

I got one and it said a partial refund. But on the bottom it says it is my portion so is it part or all of the refund?
FTC Staff
October 04, 2018

In reply to by Zaboo

The letter you got from the FTC said your check is a partial refund. “Partial refund” in this case means that the amount of your check is less than the total amount you paid to AMG Services, Inc. when it illegally charged you undisclosed and inflated fees. The FTC has sent out all the money that is available.

Zaboo
October 01, 2018

In reply to by FTC Staff

I got one and it said a partial refund. But on the bottom it says it is my portion so is it part or all of the refund?
Carmenrodriguez1
October 15, 2018

In reply to by FTC Staff

I got the check and i dep into my bank account my bank put a 7 day hold to verify the check is good we’re can i verify the check is good?
Andon05
October 02, 2018

In reply to by FTC Staff

My letter states this is a partial refund so will another check be coming?
Marel066
October 02, 2018

In reply to by FTC Staff

Received one in mail today. Why does it state this is a "partial refund"?
FTC Staff
October 15, 2018

In reply to by Luz

Each check was calculated based on the amount a person lost from illegally charged fees on loans they took before January 2013 with a company affiliated with AMG Services. Each person will get a refund for a percentage of the money they lost.

Moved-in-Oregon
September 29, 2018
FWIW, I moved a year or so ago and got one of these checks in the mail just today at my new address. (I should mention that I did file a COA with the Postal Service promptly after the move.) So the FTC may find you even if you did relocate.
Jojo1979
October 03, 2018

In reply to by Moved-in-Oregon

So glad to hear this, I moved as well and thought they wouldn't get to me but I also did a COA with the post office. Fingers crossed I hear something soon. Thanks