Having trouble paying your student loan debt? You might get an offer that says you can reduce your monthly payment, or even reduce your overall debt. The offer might look like it comes from the government…and they might tell you that, first, you have to pay a fee. But it’s illegal for a company to ask you to pay a fee up front before they get you the promised relief. And it’s illegal for them to pretend to be from the government.
Because of the pandemic, people with federal student loans have some protections until December 31, 2020. People with student loans can also take steps to handle their student loan debt. Start by learning to spot the scams:
Then, read more about managing your debt.
Have you spotted a scam? Report it to the FTC at ftc.gov/complaint. And be sure to keep up to date on what the FTC is doing by signing up to get Consumer Alerts.
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You could call a consumer protection agency in your state or your state attorney general to ask about the company. If you have the company your bank account number so it could automatically take money, it can keep taking money. If you want to stop the withdrawals, contact your bank.
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