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Consumer Alert

Operation Donate with Honor continues

Rosario Méndez
Last year, the FTC and state charity regulators joined in Operation Donate with Honor to stop sham veterans charities from lying to donors. Today the FTC is announcing that it shut down two more
Consumer Alert

Donating to help police or other first responders

Rosario Méndez
Some good charities do great work to help first responders, our everyday heroes. Unfortunately, a few charities say they’ll help law enforcement officers, firefighters or their families, but do very
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a
Consumer Alert

Robocallers, you’re out

Rosario Méndez
Most robocalls are prohibited by law, but scammers and dishonest people continue to send them. And even some legitimate companies violate peoples’ privacy rights with illegal robocalls. Today the FTC
Consumer Alert

Keep tech support strangers out of your computer

Lisa Lake
If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in
Consumer Alert

Getting calls from the SSA?

Jennifer Leach
Probably not. At least, not from the real SSA. But how many of you have gotten calls from someone who said they were the Social Security Administration? And maybe showed the real SSA phone number (1
Consumer Alert

Phishing: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts – even phone calls – to get you to share valuable personal information, like account numbers, Social Security numbers, or your login IDs and
Consumer Alert

Going on vacation? Wear contacts? Looky here.

Colleen Tressler
If you’re like some of us here at the Consumer Blog, even though you make a list of things to pack when you go on vacation, you may accidentally leave something behind. Sure, you can buy shampoo, flip
Consumer Alert

The top frauds of 2018

Paul Witt
Every year, millions of you tell us – and our partners – about the frauds you spotted. Last year, we heard from 3 million of you, and here’s some of what we learned from your reports: We collected
Consumer Alert

Job seekers: Avoid executive placement scams

Lisa Lake
Online searching makes it easier to connect with companies offering job opportunities. But you can just as easily connect with scammers who seem to be offering legitimate jobs—including executive
Consumer Alert

Scammers go after international students’ money

Rosario Méndez
We try to let you know when we learn about new scams, so you can avoid them and warn your friends and family. Here’s another one: scammers pretending to be from the federal government are scaring
Consumer Alert

It’s showtime at the FTC!

Colleen Tressler
Videos from the Federal Trade Commission may not feature a cast of celebrity actors, but they’re still entertaining. Produced by the nation’s consumer protection agency, these videos offer practical
Consumer Alert

We work to get your money back

Nicole Christ
The FTC brings lawsuits to stop unfair and deceptive business practices. One way we help right those wrongs is by getting refunds to people who lost money. And from July 2017 to June 2018, people got
Consumer Alert

Business “coaches” ejected from game – for life

Lesley Fair
Imagine a coach talking to a team on the sideline: “Guys, I have a super strategy sure to give you a winning running game, which I’ll sell you for $97. Want an unstoppable passing attack? That’ll cost
Consumer Alert

Time to order materials for NCPW!

Ari Lazarus
National Consumer Protection Week (NCPW) 2019 is just around the corner. This year, NCPW is March 3 – 9, 2019. That’s just about a month away, so now is the time to jump into planning. During NCPW
Consumer Alert

Fight back against tax identity theft

Seena Gressin
It’s Tax Identity Theft Awareness Week – a terrific time to get up to date on protecting yourself from identity thieves who try to claim your tax refund and imposters who pretend they’re from the IRS
Consumer Alert

This is what a Social Security scam sounds like

Jennifer Leach
Earlier this month, we told you about a growing scam: people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now
Consumer Alert

Netflix phishing scam: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use your
Consumer Alert

Fake calls about your SSN

Jennifer Leach
The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam
Consumer Alert

Help avoid online order slow- or no-shows

Lisa Lake
Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t