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Consumer Alert

Avoid scams while finding help during quarantine

Lois Greisman, FTC, Elder Justice Coordinator
Older adults may be hard hit by the coronavirus – and scammers prey on that. If you or someone you know must stay at home and needs help with errands, you’ll want to know about this latest scam
Consumer Alert

While you’re at home, spot the scams

Cristina Miranda
Many of us are at home, trying to protect our communities from the Coronavirus. (Thanks to those who are still working outside the home. Be safe.) If you have a minute to spare, it could be a good
Consumer Alert

Williams-Sonoma: Made in the USA?

Jim Kreidler
When we’re deciding between buying two products, if one product says, “Made in the USA,” does that influence how we make our decision? For many people, it does, and we all have a reasonable
Consumer Alert

Want to get your Coronavirus relief check? Scammers do too.

Ari Lazarus
You’ve probably heard the news by now – the government is sending out relief checks as part of the federal response to the Coronavirus. Scammers heard the same thing, and they’re hoping to cash in on
Consumer Alert

60 and over in the time of COVID-19? Read on.

Jennifer Leach
I know, 60-year-olds. You’re not old. In fact, we’ve found that, when people think “old,” they think of someone about 10 years older than they are right now. But, because we’ve been warned about the
Consumer Alert

Thinking critically about Coronavirus news and information

Jennifer Leach
It's dizzying, the amount of information out there about the Coronavirus. You’re dealing with story after story online and through social media, television, radio, and in newspapers and magazines —
Consumer Alert

Now more than ever, spot the scams with #FTCScamBingo

Jennifer Leach
D uring the Coronavirus outbreak, many people are working from home — and maybe even, for the first time in a long time, answering calls from unfamiliar phone numbers. It might be your colleague’s
Consumer Alert

FTC: Coronavirus scams, Part 2

Colleen Tressler
Last month, we alerted you to Coronavirus scams we were seeing at the time. Earlier this month, we sent warning letters to seven sellers of scam Coronavirus treatments. So far, all of the companies
Consumer Alert

Sprays and pills that cure it all? Not true.

Rosario Méndez
Marketers try to sell us things like sprays and pills that supposedly cure it all, help us lose weight, get rid of wrinkles, and more. But some marketers make claims about their products without
Consumer Alert

Checks from the government

Jennifer Leach
Please visit Coronavirus stimulus payment scams: What you need to know for the most recent information. As the Coronavirus takes a growing toll on people’s pocketbooks, there are reports that the
Consumer Alert

Look before they ship

Lesley Fair
You’ve spotted a gotta-have-it item online. You’ve looked into the price, product details, and return information. Ready to click the BUY button? Not so fast. If you don’t pay careful attention to a
Consumer Alert

$153 million in Western Union refunds

Bridget Small
Refund checks worth about $153 million are going out to over 109,000 people who sent money to scammers through Western Union wire transfers. The $153 million is a portion of the money Western Union
Consumer Alert

Credit repair firm settles with FTC

Colleen Tressler
Your credit score affects whether you can get a loan — and how much you’ll have to pay to borrow money. People with low credit scores often have to pay more. So when a company says they’ll help you
Consumer Alert

FTC: Detox tea claims are hard to swallow

Colleen Tressler
Looking to improve your health or lose a few pounds? Maybe detox teas promoted by celebrities on social media have caught your eye. Before you pay up and down a cup, listen to what the FTC has to say
Consumer Alert

FTC settles pain relief device case for $4 million

Seena Gressin
If you live with chronic and severe pain, over-the-counter devices that promise powerful, drug-free relief can be tempting, even if they’re costly. But, before you invest in products that promise life
Consumer Alert

Welcome to NCPW 2020

Andrew Smith
Welcome to National Consumer Protection Week (NCPW) 2020. Today kicks off the 23rd year of one of the FTC’s biggest annual events. Whether you’re new to NCPW or a longtime participant, I hope you’ll
Consumer Alert

Join us for NCPW 2020 on March 1-7!

Ari Lazarus
National Consumer Protection Week (NCPW) is coming up next week, and we’d love for you to join us. NCPW is a time when the FTC joins with local, state and national partners to bring you information
Consumer Alert

How is the Funeral Rule working for you?

Bridget Small
Many of us don’t have experience planning a funeral. When it’s time to make arrangements, we might ask friends and neighbors for information about local providers. Or ask family members to help shop