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Consumer Alert

New year, new credit blog series

Lisa Weintraub Schifferle
With the start of a new year, many of us want to get our finances in order. We often think about budgeting, but what about credit? To help you get a handle on credit, we’ve put together a four-part
Consumer Alert

Protecting small business from imposters

Laura Solis
Opening a business requires planning, elbow grease, and probably some paperwork to register your new company with your state or local government. And that’s where some not-so-honest outfits may try to
Consumer Alert

Car wrap scam targets college students

Ari Lazarus
If you have a car, you know how expensive the upkeep can be. Gas, maintenance, parking – the whole lot. So what if a company offered to pay you to drive around – which you were already doing – with
Consumer Alert

Supplements for joint pain: don’t believe the hype

Jim Kreidler
If you experience joint pain when you walk or move, promises for a quick and inexpensive cure can be hard to resist. But don’t believe the hype. And don’t assume the people you see in the ads are real
Consumer Alert

Going out of business sales: what to know

Colleen Tressler
Going out of business sales may seem like golden opportunities to grab great deals. But before you head to one, here are a few things to keep in mind. How can you tell if you’re getting a good deal
Consumer Alert

Scammers pretend to be the FTC

Monica Vaca
Did you recently get an official FTC letter from “me”? That’s in quotes because it wasn’t actually from me. And the letter wasn’t official, or even from the FTC at all. In fact, scammers have been
Consumer Alert

Top tips for avoiding scams at the holidays

Cristina Miranda
Now that the holiday shopping season is in full swing, scammers are shopping too, looking for people to separate from their money. We already gave you some of the FTC’s tips for happy holiday shopping
Consumer Alert

FTC's tips for happy holiday shopping

Gretchen Abraham
Keep your holiday shopping merry and bright with an early gift from the Federal Trade Commission: tips to help you watch your wallet, shop wisely, and protect your personal information. Make a list
Consumer Alert

AT&T Unlimited Data Customers Getting Refunds

Alvaro Puig
You might have heard that AT&T agreed to return $60 million to customers for allegedly reducing the data speed on their unlimited data plans without telling them. In its 2014 complaint, the FTC said
Consumer Alert

“Pass it On” at the holidays

Lisa Weintraub Schifferle
Holidays often mean time with family and friends. If you’re looking for conversation starters that avoid tricky topics – like who should’ve won the World Series – why not chat about scams? Pass it On
Consumer Alert

‘Tis the season for ‘open enrollment’ scams

Gretchen Abraham
Winter is coming, which means open enrollment season is here. With 2020 just around the corner, now’s the time to add or change your health coverage through Medicare or the Affordable Care Act (ACA)
Consumer Alert

Scams and older consumers: Looking at the data

Lesley Fair
The FTC just sent a report to Congress called Protecting Older Consumers 2018-2019. The report suggests steps to take to help protect older consumers from fraud. But the evidence also shows a thing or
Consumer Alert

Fake followers: A social media hoax

Ari Lazarus
Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying
Consumer Alert

Charity fraud awareness, here and abroad

Rosario Méndez
Today is the start of International Charity Fraud Awareness Week (ICFAW), a coordinated international effort to help charities and donors avoid charity fraud. The FTC joins state charities regulators
Consumer Alert

Self-defense against scams

Bridget Small
To everyone who hangs up on unwanted calls, learns about the latest scams, and checks with friends about suspicious offers: good news! People who did all those things were less likely to lose money to
Consumer Alert

That attorney’s ad might be bad for your health

Colleen Tressler
You see the ads on TV, hear them on the radio, or read them in print and online: attorneys telling you about the dangers of certain prescription drugs. Many of these ads open with “medical alert,”
Consumer Alert

Social Security is not trying to take your benefits

Jim Kreidler
We’ve seen a new twist on the Social Security Administration (SSA) scam recently. Check out this SSA imposter robocall, which says your benefits will end. (That’s not true, by the way.) Your browser
Consumer Alert

Don’t pay for help with student loans

Lisa Lake
If you have student loan debt, a program that promises to reduce or erase it might sound like just what you need. But some of these programs just take lots of your money and give you no help — or do
Consumer Alert

Claims in weight loss ads might be false

Rosario Méndez
Some ads for weight loss products promise miracles. They might say that the product works for everyone or will let you lose weight permanently. Those claims are lies. Dishonest advertisers will tell
Consumer Alert

Refunds for Global Access Technical Support customers

Nicole Christ
If you paid for technical support services from Global Access Technical Support (GATS), you’ll be getting a letter or an email from the Federal Trade Commission about a refund. You might have known