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Consumer Alert

Medicare does not give out DNA kits

Lisa Lake
Here’s one that goes to show just how creative scammers can be. The FTC is getting reports that callers claiming to be from Medicare are asking people for their Medicare numbers, Social Security
Consumer Alert

Update your software now

Ari Lazarus
We secure our valuables – our wallets, keys, and homes. We know that, if left unsecured, they can easily be a target for criminals. So it makes sense to think the same way about the information stored
Consumer Alert

For military consumer: Free electronic credit monitoring

Amanda Koulousias
If you’re in the military or know someone who is, you’ll want to read on. Starting October 31, the nationwide credit reporting agencies – Equifax, Experian, and TransUnion – must provide free
Consumer Alert

It’s Privacy Awareness Week 2019

Allison Lefrak
This week is Asia Pacific Privacy Authorities (APPA) Privacy Awareness Week, held annually to raise global awareness about privacy issues. This year’s theme “Protecting Privacy is Everyone’s
Consumer Alert

Malware from illegal video streaming apps: What to know

Alvaro Puig
The popularity of video streaming services has taken off in the past few years. It’s become easier to stream video through smart TVs, streaming boxes that connect to your not-so-smart TV, and even
Consumer Alert

COPPA: A few tips to keep your child safe online

Lisa Lake
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for
Consumer Alert

The lead-generation bait-and-switch

Lisa Lake
You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine. But sometimes you might be looking for one thing and wind up getting something
Consumer Alert

SSA imposters top IRS in consumer loss reports

Seena Gressin
Have you gotten calls about supposed problems with your Social Security number from callers pretending they’re with the Social Security Administration (SSA)? If so, you’re not alone. Our latest Data
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a
Consumer Alert

Robocallers, you’re out

Rosario Méndez
Most robocalls are prohibited by law, but scammers and dishonest people continue to send them. And even some legitimate companies violate peoples’ privacy rights with illegal robocalls. Today the FTC
Consumer Alert

Keep tech support strangers out of your computer

Lisa Lake
If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in
Consumer Alert

Getting calls from the SSA?

Jennifer Leach
Probably not. At least, not from the real SSA. But how many of you have gotten calls from someone who said they were the Social Security Administration? And maybe showed the real SSA phone number (1
Consumer Alert

Phishing: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts – even phone calls – to get you to share valuable personal information, like account numbers, Social Security numbers, or your login IDs and
Consumer Alert

Time to order materials for NCPW!

Ari Lazarus
National Consumer Protection Week (NCPW) 2019 is just around the corner. This year, NCPW is March 3 – 9, 2019. That’s just about a month away, so now is the time to jump into planning. During NCPW
Consumer Alert

Fight back against tax identity theft

Seena Gressin
It’s Tax Identity Theft Awareness Week – a terrific time to get up to date on protecting yourself from identity thieves who try to claim your tax refund and imposters who pretend they’re from the IRS
Consumer Alert

Help avoid online order slow- or no-shows

Lisa Lake
Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t
Consumer Alert

Spear phishing scammers want more from you

Lisa Lake
“I’m calling from [pick any bank]. Someone’s been using your debit card ending in 2345 at [pick any retailer]. I’ll need to verify your Social Security number — which ends in 8190, right? — and full
Consumer Alert

Will background check errors deny you a home?

Lisa Lake
A background check can determine if you can get credit, a job, or even a place to live. That’s why the law requires businesses that provide these reports have reasonable procedures to ensure the
Consumer Alert

Hang up on spoofed SSA calls

Lisa Weintraub Schifferle
If you get a call that looks like it’s from the Social Security Administration (SSA), think twice. Scammers are spoofing SSA’s 1-800 customer service number to try to get your personal information
Consumer Alert

Cybersecurity Resources for Non-Profits

Rosario Méndez
Do you work for a charity or other non-profit? If so, you know that your organization collects all sorts of private information, including details about people you serve and financial information