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Consumer Alert

FTC & FDA issue warning letters to supplement sellers

Colleen Tressler
Ads abound for products that claim to treat or prevent serious health conditions. Unfortunately, these products often are unproven and useless. Sometimes the ads even make false promises for Alzheimer
Consumer Alert

FTC halts another phantom debt collection scheme

Colleen Tressler
Getting a call about a debt you don’t owe – or even recognize – can be annoying. It can be downright scary when the caller claims to be a lawyer and threatens legal action if you don’t pay. Such are
Consumer Alert

Time to order materials for NCPW!

Ari Lazarus
National Consumer Protection Week (NCPW) 2019 is just around the corner. This year, NCPW is March 3 – 9, 2019. That’s just about a month away, so now is the time to jump into planning. During NCPW
Consumer Alert

Fight back against tax identity theft

Seena Gressin
It’s Tax Identity Theft Awareness Week – a terrific time to get up to date on protecting yourself from identity thieves who try to claim your tax refund and imposters who pretend they’re from the IRS
Consumer Alert

What’d we miss?

Jennifer Leach
Hey, guys – we’re back. We missed you. What’s been going on? No, really, we want to hear from you. Now that funding has been restored, our systems are live again, and you can report fraud to the FTC’s
Consumer Alert

This is what a Social Security scam sounds like

Jennifer Leach
Earlier this month, we told you about a growing scam : people pretend to be from the Social Security Administration (SSA) and try to get your Social Security number or your money. That scam is now
Consumer Alert

Netflix phishing scam: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use your
Consumer Alert

Fake calls about your SSN

Jennifer Leach
The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam
Consumer Alert

Help avoid online order slow- or no-shows

Lisa Lake
Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t
Consumer Alert

Contact lens seller turns a blind eye to the law

Colleen Tressler
Cosmetic contacts lenses – also known as costume or decorative contact lenses – can change the way your eye looks without correcting your vision. While they may seem like just another fashion
Consumer Alert

Buying an internet-connected smart toy? Read this.

Cristina Miranda
Before giving in to your kid's plea for a new toy, you may want to collect some information about it. Why? Well, for one thing, that toy may want to collect information about your kid. I’m talking
Consumer Alert

FTC: No support for diabetes treatment claims

Colleen Tressler
People spend billions of dollars a year on health products that are unproven and often useless. Case in point: The FTC has sued the sellers of “Nobetes” about their advertising claims for a pill that
Consumer Alert

The Marriott data breach

Seena Gressin
Marriott International says that a breach of its Starwood guest reservation database exposed the personal information of up to 500 million people. If your information was exposed, there are steps you
Consumer Alert

Putting cash in the mail

Monica Vaca
We’ve been warning you about scammers asking you to pay with gift cards or by wiring money . Scammers love getting you to pay that way because they can get your money fast and disappear. It’s almost
Consumer Alert

This giving season, make your donations count

Rosario Méndez
The giving season has begun and many of us are thinking about gifts for family and friends, as well as giving to our favorite charitable causes. If you’re thinking about donating to charity, do some
Consumer Alert

Fake promises offer no sigh of (debt) relief

Lisa Lake
An offer of reduced monthly payments — or complete forgiveness — on your student loan may make you want to sign up…and exhale. Unfortunately, though, some of those programs wind up costing you
Consumer Alert

Happy holidays! Shopping tips from the FTC

Colleen Tressler
The gift-giving season is just around the corner, and the gift-buying season starts, oh, any minute now. The FTC has an early gift for you — tips to help you shop wisely and protect your personal
Consumer Alert

Picking up the pieces after a wildfire

Colleen Tressler
Experiencing a destructive wildfire can be devastating and have long-term effects, but taking stock and developing a recovery plan can give you a sense of hope and purpose. Here are a few tips and
Consumer Alert

Wise giving in the wake of California’s wildfires

Colleen Tressler
California continues to be plagued by wildfires — including the Woolsey Fire near Los Angeles and the Camp Fire in Northern California, now one of the deadliest in the state’s history. Dozens of
Consumer Alert

FTC: PR firm & publisher violated ad basics

Colleen Tressler
Hardly a day goes by that you don’t see a celebrity, star athlete, or other well-known person touting the benefits of some product or service. But glowing recommendations aren’t always what they