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Consumer Alert

It’s Privacy Awareness Week 2019

Allison Lefrak
This week is Asia Pacific Privacy Authorities (APPA) Privacy Awareness Week, held annually to raise global awareness about privacy issues. This year’s theme “Protecting Privacy is Everyone’s
Consumer Alert

Your right to post honest reviews

Bridget Small
Whether your summer plans include replacing your air conditioning, installing new flooring, or riding the range, you will probably read customer reviews to learn what people say about their
Consumer Alert

Get a one-ring call? Don’t call back.

Michael Atleson
A while back, we warned you about the “one ring” scam . That’s when you get a phone call from a number you don’t know, and the call stops after just one ring. The scammer is hoping you’ll call back
Consumer Alert

Parental Advisory: Dating Apps

Lisa Weintraub Schifferle
Parents be warned: some dating apps – like FastMeet, Meet24 and Meet4U – allow adults to find and communicate with children. Concerned parents should remove these apps if they’re on children’s devices
Consumer Alert

Avoid crowdfunding scams

Lisa Lake
Crowdfunding is one way to support a project you believe in and get rewards for that support. But the project you’re backing is only as good as the people behind it. Some dishonest people can take
Consumer Alert

Malware from illegal video streaming apps: What to know

Alvaro Puig
The popularity of video streaming services has taken off in the past few years. It’s become easier to stream video through smart TVs, streaming boxes that connect to your not-so-smart TV, and even
Consumer Alert

Amazing Wealth System Settlement Update

Bridget Small
In 2018, the FTC settled claims against the companies and individuals responsible for the Amazing Wealth System — also known as Amazon Wealth Systems, FBA Stores, AWS, Insider Online Secrets, Online
Consumer Alert

COPPA: A few tips to keep your child safe online

Lisa Lake
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for
Consumer Alert

On Earth Day, recycle or donate old electronics

Colleen Tressler
April 22 is Earth Day and a great time to consider e-cycling or donating your used electronics. Maybe you’ve decided to get a new TV, replace old smoke detectors, or get rid of toys your kids have
Consumer Alert

Online lending company broke the law. FTC counts the ways.

Colleen Tressler
If you need to borrow money to consolidate credit card debt, make home or auto repairs, or pay other unexpected bills, a personal installment loan may be an option. Most personal loans are unsecured
Consumer Alert

The lead-generation bait-and-switch

Lisa Lake
You’ve probably shared your contact information online to, say, get details about a job opening. Usually, that’s fine. But sometimes you might be looking for one thing and wind up getting something
Consumer Alert

SSA imposters top IRS in consumer loss reports

Seena Gressin
Have you gotten calls about supposed problems with your Social Security number from callers pretending they’re with the Social Security Administration (SSA)? If so, you’re not alone. Our latest Data
Consumer Alert

Financial tips for 2019 graduates

Colleen Tressler
Congratulations students and parents! It won’t be long before young people across the country will put on their caps and gowns to celebrate their graduations. Many graduation speakers offer advice
Consumer Alert

Ask a health professional before popping that pill

Bridget Small
When I was young, I wanted the shoes that would make me run faster and jump higher. Now, I wish my brain would run a little faster when I can't remember my account passwords. Unfortunately, some shady
Consumer Alert

Snack subscription service leaves bad taste

Colleen Tressler
Food delivery services can be a convenience for people with busy lives. Free trial offers and online reviews can help people decide which service they want to use. But when reviews are deliberately
Consumer Alert

Ads for diamond jewelry should be crystal clear

Bridget Small
If friends know you’re shopping for diamond jewelry , they may say, “Remember the 4Cs: color, cut, clarity and carat.” Here are three more important letters for jewelry shoppers: F-T-C. The FTC
Consumer Alert

What to do about robocalls

Lisa Weintraub Schifferle
Not another robocall! We’ve all felt that way. Wondering what to do about robocalls? Check out this new video: The FTC worked with AARP to create a series of videos about imposter scams – including
Consumer Alert

Operation Donate with Honor continues

Rosario Méndez
Last year, the FTC and state charity regulators joined in Operation Donate with Honor to stop sham veterans charities from lying to donors. Today the FTC is announcing that it shut down two more
Consumer Alert

Donating to help police or other first responders

Rosario Méndez
Some good charities do great work to help first responders, our everyday heroes. Unfortunately, a few charities say they’ll help law enforcement officers, firefighters or their families, but do very
Consumer Alert

Office Depot computer scans gave fake results

Bridget Small
Most of us manage basic computer safety on our own. We keep security software and firewalls up to date, and ignore pesky pop-up ads about computer health. Many of us would gladly take advantage of a