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Consumer Alert

New protections available for minors under 16

Jennifer Leach, FTC, Acting Associate Director, Division of Consumer & Business Education
Young people now have more protection from identity theft and fraud, thanks to a new federal law that went into effect September 21 st , 2018. The new law lets parents and child welfare
Consumer Alert

Keep tech support strangers out of your computer

Lisa Lake
If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in
Consumer Alert

FTC’s Tech Support Takedown 2019

Cristina Miranda
We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC
Consumer Alert

Getting calls from the SSA?

Jennifer Leach
Probably not. At least, not from the real SSA. But how many of you have gotten calls from someone who said they were the Social Security Administration? And maybe showed the real SSA phone number (1
Consumer Alert

Phishing: Don’t take the bait

Colleen Tressler
Phishing is when someone uses fake emails or texts – even phone calls – to get you to share valuable personal information, like account numbers, Social Security numbers, or your login IDs and
Consumer Alert

It’s National Consumer Protection Week 2019

Andrew Smith
Welcome to National Consumer Protection Week (NCPW) 2019 . This marks 21 years of commemorating the important work that the FTC, state attorneys general offices and many community partner
Consumer Alert

Going on vacation? Wear contacts? Looky here.

Colleen Tressler
If you’re like some of us here at the Consumer Blog, even though you make a list of things to pack when you go on vacation, you may accidentally leave something behind. Sure, you can buy shampoo, flip
Consumer Alert

The top frauds of 2018

Paul Witt
Every year, millions of you tell us – and our partners – about the frauds you spotted. Last year, we heard from 3 million of you, and here’s some of what we learned from your reports: We collected
Consumer Alert

Musical.ly took kids’ info without parents’ ok

Lisa Weintraub Schifferle
Do you know a child who dreams of being the next big star? Who spends time at home, recording song and dance routines (maybe over, and over, and over again)? That child may have used a free app called
Consumer Alert

Cure Encapsulations’ misleading claims and fake reviews

Cristina Miranda
“ Burn fat. Reduce cravings. Feel better. Lose weight. ” Some dietary supplements come with big promises backed by five-star customer reviews. But do these supplements really do what they say? And can
Consumer Alert

Job seekers: Avoid executive placement scams

Lisa Lake
Online searching makes it easier to connect with companies offering job opportunities. But you can just as easily connect with scammers who seem to be offering legitimate jobs—including executive
Consumer Alert

Scammers go after international students’ money

Rosario Méndez
We try to let you know when we learn about new scams, so you can avoid them and warn your friends and family. Here’s another one: scammers pretending to be from the federal government are scaring
Consumer Alert

Join us for NCPW 2019!

Ari Lazarus
We’re excited that National Consumer Protection Week (NCPW) is just around the corner and we hope you’ll check out the events we have planned. During NCPW, we join our partners to bring you
Consumer Alert

It’s showtime at the FTC!

Colleen Tressler
Videos from the Federal Trade Commission may not feature a cast of celebrity actors, but they’re still entertaining. Produced by the nation’s consumer protection agency, these videos offer practical
Consumer Alert

We work to get your money back

Nicole Christ
The FTC brings lawsuits to stop unfair and deceptive business practices. One way we help right those wrongs is by getting refunds to people who lost money. And from July 2017 to June 2018, people got
Consumer Alert

Business “coaches” ejected from game – for life

Lesley Fair
Imagine a coach talking to a team on the sideline: “Guys, I have a super strategy sure to give you a winning running game, which I’ll sell you for $97. Want an unstoppable passing attack? That’ll cost
Consumer Alert

Romance scams will cost you

Lisa Weintraub Schifferle
It’s Valentine’s Day and love is in the air. You may think you spend a lot on flowers or chocolate, but losing money in a romance scam would cost you even more. Last year, people reported losing $143
Consumer Alert

FTC & FDA issue warning letters to supplement sellers

Colleen Tressler
Ads abound for products that claim to treat or prevent serious health conditions. Unfortunately, these products often are unproven and useless. Sometimes the ads even make false promises for Alzheimer
Consumer Alert

FTC halts another phantom debt collection scheme

Colleen Tressler
Getting a call about a debt you don’t owe – or even recognize – can be annoying. It can be downright scary when the caller claims to be a lawyer and threatens legal action if you don’t pay. Such are
Consumer Alert

Time to order materials for NCPW!

Ari Lazarus
National Consumer Protection Week (NCPW) 2019 is just around the corner. This year, NCPW is March 3 – 9, 2019. That’s just about a month away, so now is the time to jump into planning. During NCPW