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Consumer Alert

FTC sues car dealerships for fake recall notices

Seena Gressin
A recall notice for your car or truck signals a serious safety defect that you should try to get fixed quickly. According to an FTC lawsuit , a group of auto dealerships counted on people doing just
Consumer Alert

It’s National Cybersecurity Awareness Month

Ari Lazarus
October is spooky enough with its ghouls and goblins. National Cybersecurity Awareness Month is here to remind us how to stay safe and secure from real (and maybe even scarier) threats – malware and
Consumer Alert

New Credit Law FAQs

Lisa Weintraub Schifferle
You’ve heard about the new law that makes credit freezes free and fraud alerts last one year. If you have questions, you’re not alone. Here are answers to some of the questions we’re hearing most. Q
Consumer Alert

Anti-scammy Sammy

Lesley Fair
There’s former Van Halen front man Sammy Hagar, NFL legend Slingin’ Sammy Baugh, and the incomparable Sammy Davis, Jr. All notable in their own right, but did they win back $586 million for defrauded
Consumer Alert

Facebook breach: what to do next

Lisa Weintraub Schifferle
Facebook recently announced the largest breach in the company’s history . The breach affected about 50 million users, allowing hackers to take over their accounts. If you use Facebook, you may be
Consumer Alert

$505 million in refunds sent to payday loan customers

Lesley Fair
If you took out an online payday loan from a company affiliated with AMG Services, you may be getting a check in the mail from the FTC. The $505 million the FTC is returning to consumers makes this
Consumer Alert

Managing someone else’s money: New protection from ID theft and fraud

Lois Greisman, Federal Trade Commission, Elder Justice Coordinator
If you manage someone else’s money, protecting your loved one from financial exploitation and scams is among your important responsibilities. Starting September 21st, 2018, a new federal law lets some
Consumer Alert

Root, root, root for the regions

Andrew Smith
This year eight major league baseball teams are celebrating milestone anniversaries – and so are the FTC’s regional offices . In 1918, the Commission opened the first three of its regional offices
Consumer Alert

Free credit freezes are here

Andrew Smith, Federal Trade Commission, Director, Bureau of Consumer Protection
Free credit freezes and year-long fraud alerts are here, starting September 21 st , thanks to a new federal law. Here’s what you should know: Free credit freezes Security freezes, also known as credit
Consumer Alert

Please don’t get your cancer treatments in a bar.

Michael Atleson
We’ve warned people for years not to trust the wild health claims that some companies make about their pills, powders, and potions. Call us old fashioned, but we almost fell off our stool when we
Consumer Alert

Hang up on Medicare card scams

Ari Lazarus
Scammers follow the news – and the money. A few months ago, we shared the news that Medicare is sending new cards to everyone who gets Medicare benefits, replacing your Social Security number with
Consumer Alert

FTC shuts down fake document sellers

Colleen Tressler
When you apply for credit, a mortgage, a place to live, government benefits, or tax refunds, you need documents showing your income, employment, and other information. But not everyone plays by the
Consumer Alert

Picking up the pieces after a hurricane

Colleen Tressler
Dealing with the aftermath of a hurricane can be overwhelming, but taking stock and developing a recovery plan can give you a sense of hope and purpose. Here are a few tips and links to resources to
Consumer Alert

WeTakeSection8 – but not really

Lisa Weintraub Schifferle
Looking for an apartment? Many of us start looking online, trusting that the rental sites give us good information. But what if they don’t, and then charge for it? That’s just what the FTC says
Consumer Alert

Empower yourself against utility scams

Lisa Lake
You get a call saying your electricity or water will be shut off unless you pay a past due bill. You may not think you have a past due bill. But the caller sounds convincing, and you can’t afford to
Consumer Alert

Your Social Security number isn’t suspended. Ever.

Lisa Lake
A caller says that he’s from the government and your Social Security number (SSN) has been suspended. He sounds very professional. So you should do exactly what he says to fix things…right? Wrong. The
Consumer Alert

Empowering Hispanic consumers and business owners

Cristina Miranda
September 15 th marks the beginning of Hispanic Heritage Month — a time to celebrate the heritage, cultures and contributions of all Latino and Hispanic Americans in the U.S. For us at the FTC, it is
Consumer Alert

Wise giving after a hurricane

Colleen Tressler
The 2018 hurricane season is upon us. If you haven’t made storm preparations, now is the time. The FTC has information to help you prepare for, deal with, and recover from the long-term impacts of a
Consumer Alert

Free publications about credit and debt

Amy Hebert
Do you work or volunteer with people who are concerned about debt or want to improve their credit? Then you might be interested in these three new free booklets. Delivery to your home or office is
Consumer Alert

Copycat recruiting sites?

Cristina Miranda
Servicemembers understand the serious responsibility of enlisting in the armed forces. But some companies may try to take advantage. If you or a loved one is visiting military recruiting websites to