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Consumer Alert

Some invention-promotion firms do nothing for you

Rosario Méndez
Are you ready to patent and market an invention? If so, you may be looking for help – and bogus invention-promotion firms may be looking for you. Today, the FTC announced that it filed a lawsuit
Consumer Alert

A government program that pays your bills?

Sana Chriss
Have you heard about a government program that will pay your monthly bills for an up-front payment or processing fee? Here’s a short version of the rest of this post: It’s a scam. Don’t do it. We’ve
Consumer Alert

Money back for 350,000 Herbalife distributors

Lois Greisman
Last July, we told you about the FTC’s settlement with Herbalife , which made the multilevel marketing company not only restructure how it does business, but also pay $200 million to people who lost
Consumer Alert

Prevagen’s fishy brainpower claims

Lisa Lake
When an ad suggests a product can improve your memory in 90 days, you might be tempted to buy it. But, if solid science doesn’t back these claims, forget about it. The FTC and the New York Attorney
Consumer Alert

Renting an apartment? Be prepared for a background check

Lisa Weintraub Schifferle
You’re about to rent an apartment. You’ve saved for your security deposit and lined up a moving truck. But have you checked your credit report? Landlords may, so you should too. If a landlord does a
Consumer Alert

What you need to know about rent-to-own home deals

Amy Hebert
You dream about buying a house, but you can’t — at least not yet. Maybe you don’t have the money for a down payment, or you’ve had problems with your credit. But what if someone offered you a chance
Consumer Alert

How to spot a car wrap scam

Aditi Jhaveri
Have you seen ads promising easy money if you shrink-wrap your car — with ads for brands like Monster Energy, Red Bull, or Pepsi? The “company” behind the ads says all you have to do is deposit a
Consumer Alert

A Restructured Herbalife

Lois C. Greisman
When the FTC settles with – or sues – a company, we’re often trying to stop illegal behavior, return lost money to people as often as we can, and generally make unfair things fair and deceptive things
Consumer Alert

Scammers push people to pay with iTunes gift cards

Amy Hebert
One thing we know about scammers — they want money, and they want it fast. That’s why, whatever the con they’re running, they usually ask people to pay a certain way. They want to make it easy for
Consumer Alert

Scammers can fake caller ID info

Andrew Johnson
Your phone rings. You recognize the number, but when you pick up, it’s someone else. What’s the deal? Scammers are using fake caller ID information to trick you into thinking they are someone local
Consumer Alert

Scammers offering to help with disability applications

Andrew Johnson
Scammers are trying to get personal information from people by pretending to help with applications for disability benefits and claims. A recent alert from the Social Security Inspector General warns
Consumer Alert

How to write an effective complaint letter

Colleen Tressler
Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the
Consumer Alert

Scammers Impersonate the Police

Alvaro Puig
We know scammers are out there, impersonating the authorities and conjuring up different schemes to fool people into giving them money. They might say they’re calling from the IRS because you owe
Consumer Alert

Faking it — scammers’ tricks to steal your heart and money

Aditi Jhaveri
Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love
Consumer Alert

Section 8 scammers cheat people seeking housing

Lisa Lake
If you’re looking for Section 8 housing assistance, here’s something you need to know: scammers have made websites that look like registration sites for Section 8 waiting list lotteries. If you pay a
Consumer Alert

A pack rat’s guide to shredding

Lisa Weintraub Schifferle
Shredding Infographic Is your home a pack rat’s paradise? You’re not alone. As you start spring cleaning, are you wondering what to keep and what to shred? We’ve looked at experts’ advice and compiled
Consumer Alert

It’s the IRS calling…or is it?

Jon Morgan
Here at the FTC, we think about scams all day long. What are the scammers’ new angles? How can we keep ahead of them? We hear from people about the scams they see, and we turn that into tips people
Consumer Alert

Package delivery scam — delivered to your inbox

Aditi Jhaveri
Expecting packages shipped to your home this holiday season? You’re not the only one… scammers are, too. Did you get a text message with a shipment tracking code and a link to update your delivery
Consumer Alert

Online sellers stung by scammers spoofing PayPal brand

Christina Tusan
Selling your used stuff online has become commonplace. So have scams taking advantage of the good names of reputable online companies. At the FTC, we’ve heard from people stung by scammers spoofing
Consumer Alert

A new dog…and scammers’ old tricks

Lisa Lake
Lots of people feel the urge to cuddle and care for a puppy – especially one that doesn’t have a home and needs all the TLC an animal lover can give. But if you see an online ad for a dog, or any pet