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Consumer Alert

Fake calls about your SSN

Jennifer Leach
The FTC is getting reports about people pretending to be from the Social Security Administration (SSA) who are trying to get your Social Security number and even your money. In one version of the scam
Consumer Alert

Help avoid online order slow- or no-shows

Lisa Lake
Unless you enjoy the bustle of traditional holiday shopping, you’re probably thankful for being able to get what you need online. Unfortunately, the FTC has gotten reports from consumers who didn’t
Consumer Alert

Contact lens seller turns a blind eye to the law

Colleen Tressler
Cosmetic contacts lenses – also known as costume or decorative contact lenses – can change the way your eye looks without correcting your vision. While they may seem like just another fashion
Consumer Alert

Buying an internet-connected smart toy? Read this.

Cristina Miranda
Before giving in to your kid's plea for a new toy, you may want to collect some information about it. Why? Well, for one thing, that toy may want to collect information about your kid. I’m talking
Consumer Alert

FTC: No support for diabetes treatment claims

Colleen Tressler
People spend billions of dollars a year on health products that are unproven and often useless. Case in point: The FTC has sued the sellers of “Nobetes” about their advertising claims for a pill that
Consumer Alert

The Marriott data breach

Seena Gressin
Marriott International says that a breach of its Starwood guest reservation database exposed the personal information of up to 500 million people. If your information was exposed, there are steps you
Consumer Alert

Putting cash in the mail

Monica Vaca
We’ve been warning you about scammers asking you to pay with gift cards or by wiring money. Scammers love getting you to pay that way because they can get your money fast and disappear. It’s almost as
Consumer Alert

This giving season, make your donations count

Rosario Méndez
The giving season has begun and many of us are thinking about gifts for family and friends, as well as giving to our favorite charitable causes. If you’re thinking about donating to charity, do some
Consumer Alert

Fake promises offer no sigh of (debt) relief

Lisa Lake
An offer of reduced monthly payments — or complete forgiveness — on your student loan may make you want to sign up…and exhale. Unfortunately, though, some of those programs wind up costing you
Consumer Alert

Happy holidays! Shopping tips from the FTC

Colleen Tressler
The gift-giving season is just around the corner, and the gift-buying season starts, oh, any minute now. The FTC has an early gift for you — tips to help you shop wisely and protect your personal
Consumer Alert

Picking up the pieces after a wildfire

Colleen Tressler
Experiencing a destructive wildfire can be devastating and have long-term effects, but taking stock and developing a recovery plan can give you a sense of hope and purpose. Here are a few tips and
Consumer Alert

Wise giving in the wake of California’s wildfires

Colleen Tressler
California continues to be plagued by wildfires — including the Woolsey Fire near Los Angeles and the Camp Fire in Northern California, now one of the deadliest in the state’s history. Dozens of
Consumer Alert

FTC: PR firm & publisher violated ad basics

Colleen Tressler
Hardly a day goes by that you don’t see a celebrity, star athlete, or other well-known person touting the benefits of some product or service. But glowing recommendations aren’t always what they
Consumer Alert

Money back from MoneyGram?

Karen Dodge
We’ve all known for a long time that scammers ask people to pay by wiring money. Money wiring companies like MoneyGram and Western Union have also known that scammers have people wire money using
Consumer Alert

FTC stops Sanctuary Belize land scheme

Bridget Small
Every summer at the beach, we see billboards and flags advertising tours of sandy acres. The signs claim these empty stretches will become new communities, and that living here will be amazing — in a
Consumer Alert

Veterans: We thank you

Carol Kando-Pineda
November 11 is Veterans Day, a time to commemorate former servicemembers and recognize their service to the nation. In the U.S. today, there are more than 20 million veterans. Whether they’ve been out
Consumer Alert

Do you have a 2012, 2013, or 2014 VW Passat TDI?

Lesley Fair
If you have a 2012, 2013, or 2014 Passat 2.0L TDI and got the approved emissions modification, Volkswagen has identified a potential problem with the “fix” it installed on your car that needs your
Consumer Alert

National Veterans Small Business Week

Carol Kando-Pineda
According to a 2017 report from the Small Business Administration (SBA), veterans own more than two and a half million businesses. That’s nine percent of all U.S. companies. Veteran-owned firms
Consumer Alert

Rest insured, you can avoid fake healthcare plans

Lisa Lake
If you’re looking online for health insurance, there are lots of results that seem to offer good choices. But dishonest companies are literally banking on your being confused by all those choices. So
Consumer Alert

Spear phishing scammers want more from you

Lisa Lake
“I’m calling from [pick any bank]. Someone’s been using your debit card ending in 2345 at [pick any retailer]. I’ll need to verify your Social Security number — which ends in 8190, right? — and full