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Scammers are trying to get personal information from people by pretending to help with applications for disability benefits and claims. A recent alert from the Social Security Inspector General warns of this phishing scam, and — whether or not you’ve started an application for benefits — these scammers could contact you. They’re taking a shot in the dark, hoping that you have started an application, and hoping you’ll give them a little more info over the phone. To “complete the process,” they might ask you to give, or confirm, your Social Security number or bank account numbers.

If scammers get your information, you could face identity theft and benefit theft. So here are a few things you can do to help protect yourself:

  • Never give your Social Security number or account numbers to someone who calls you.
  • Don’t wire money or send money using a prepaid debit card. In fact, never pay someone who calls out of the blue.
  • If you have disability benefits, regularly check their status, and review your statements to make sure they’re right.

If you have questions about disability benefits, or get calls offering help with them, call the Social Security Administration at 1-800-772-1213. And read up on more ways to combat phishing and identity theft.

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

February 26, 2021
844-690-8191 calls from a different dpam number every day using my local area code. They say they are for Disability or something. Can't get the cassl to stop since they switch # every day When you call this they leave it it says no calls excepted! 844-690-8191 is a spam call
March 31, 2021
Receiving multiple phone calls and texts during the month of March 2021 claiming to be helping me with my social security disability which I have not applied for. 844-403-1313 is the number I am receiving text from and One that shows as being a toll-free number.
April 01, 2021
423 area code Tennessee is driving me crazy everyday all day I Block and it's sequence numbers so blocking doesn't help. Something needs to be done.
April 01, 2021
What is the FTC doing it has to be away to stop Pete, Amber it's really bad when a consumer spends the majority of their day Blocking calls. Do something solve the problem.
April 01, 2021
Just got one too ---619-836-6998. I asked the woman calling me for the name of her company and she could not answer. Just that she was a SSI advisor.
April 15, 2021
They have been calling me for months now, everyday, sometime several times a day. I've tried telling them I have no disability, but they won't listen. So, now I just let them be. Treat them like a concern friend calling me to say HELLO. Just don't give anything REAL or PERSONAL.
April 27, 2021
Just got a recorded message from 833-453-2113 Said something about freezing my payment and said i should call back but when I tried phone call would not go through anyone else get this type of call?
April 29, 2021
A voicemail was left telling me the call was from National Disability. Christine and that I had inquired about receiving Social Security call her back at 844.690.8191
El barto
May 05, 2021
This scam is still going. Received a call from christine at national disability today 5/5/2021
Carmel fellow
May 05, 2021
They are persistent - spoofing their numbers to make it look like a local number. I have blocked many but still they get through. I have never started any application but their voicemail is very convincing so I had to ask my folks to see if anyone did anything to get disability.
May 05, 2021
Just received one of these calls from “Christine” at National Disability. Callback number was 844-690-8191. Call from number 314-730-9852. Call text: “I'm calling because you had inquired about applying for monthly social security disability benefits now if you can call me back as soon as you can at 844-690-8191 we can get started on your application for monthly disability money now. If you're already receiving Social Security benefits please feel free to ignore this call—this isn't something you need to worry about. But if you did want to apply for Social Security disability benefits this is a time sensitive matter and fast action is required for these types of benefits so if you could please call us back as soon as you can and again the name is Christine from national disability and we’re at 844-690-8191. Thanks!“
July 13, 2021

In reply to by Rebel

I got the same phone call today, saying the *exact* same thing. It appears that you posted the script they use down to the letter. The caller even identified herself as "Christine". The caller ID was from "Unknown" with the number 623-244-4107.
May 17, 2021
+18045713050 this number knew my first name and said they were from Earnmore.
June 25, 2021

In reply to by c1884

I Received a call from Christine indicating she is with Social Security Disability and I should call her back at 844 690-8191. I am happy that I searched the number first .
Somewhere in SoCal
June 28, 2021
Received a lengthy voicemail (prerecorded message) from "Kristine" or "Christine" with "National Disability". The number received is 805-257-4682 / local area code, but the callback number is 844-690-8191. "Christine" assures me she can help set up my Soc Sec claim...yeah, right. Warning flags all over this one.
July 07, 2021
I have received numerous calls over the past two weeks from "Christine" at National Disability in regards to a SS Disability claim the allege I have made, which I have not. The number is 844-690-8191. She calls several times a day. Beware and don't give out any personal info.
August 10, 2021
I received a phone call from "Christine" at 443-247-2756. Another number was also listed of 877-321-0008. Be careful and do not respond. Delete.
Patti in Idaho…
August 11, 2021
208-801-7180 received call from this number today. It's the national disability hotline. It's a scam!
August 13, 2021
i have received several of these calls from many numbers, and report and block each one. they are very persistent.
Tired of scammers
August 23, 2021
National Disabilities keeps calling ever few days. There are harassing. You block the number and they front another. Scammers. No one here is even disabled. They are just calling relentlessly.
August 27, 2021
888-441-0869 - National Disability - has been harassing people for years and nothing has been done about it, regardless of all of the complaints filed. When are they going to sop? I've told them to stop, I've ignored calls. They have a robocall set up so you can't block the number. But the call back number is always the same, so there's no excuse not to make them desist. Please make these harassing phone calls stop. I get dozens of calls from them every week.
August 30, 2021
+12198989724 is the number that called me and asked me wanted to help start my disability.
September 03, 2021
been getting calls several times a day from variations of area codes around mine, different numbers, each of which i block, but new numbers call each day. Why isn't something being done about this?
September 03, 2021
I got a call saying they received a email from me and I gave them all my info . I think I was scammed. Now what do I do
September 07, 2021
ive been called three times today by them 2542534092 2544777156 2544010917
September 17, 2021
They have been calling me at least 3-10 times a week since 2018 (3 years) from all different numbers. Just now (again) allegedly from Yorkville, IL (331) 207-1354 1240 hr CST.
September 22, 2021
These people keep calling me nonstop! Its a prerecorded message. I have not solicited them. The say the are National Disability. MAKE THEM STOP! 727-699-6211
December 02, 2021
I just received a call claiming to be National Security to help me with my Social Security claim. They asked me questions. Such as, can you hear me? Are you still there? I asked is this an automated call? They stated I am a live person behind the call with my computer doing the call for accuracy. I asked to speak to a live person and they said call this number 888 441 0869 really fast! I did and of course it's a fast busy.