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Consumer Alert

Selling stuff online? Here’s how to avoid a scam

Alvaro Puig
Selling stuff online can be a great way to make some extra cash. Craigslist, Facebook Marketplace, and other sites attract a lot of buyers — and scammers. Here are some ways scammers try to cheat you
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

Twitter and your privacy

Rosario Méndez
Twitter introduced the world to the concept of communicating in short tweets. But the FTC says that doesn’t mean taking shortcuts with people’s privacy. Today, the FTC announced that Twitter must pay
Consumer Alert

Is your kid using education technology? Read on

Peder Magee and James Trilling, Senior Attorneys, FTC
Whether in class or at home, kids are probably using technology to do their schoolwork. But have you ever wondered what information that technology is gathering from your kid? The FTC has, and today
Consumer Alert

Love, not Money

Jim Kreidler
Chocolates, flowers, and spending time with your special someone are all Valentine’s Day traditions, but what about helping a friend or loved one spot and avoid a romance scam?
Consumer Alert

Your guide to protecting your privacy online

Maneesha Mithal
The things we do throughout the course of our day give businesses access to information about our habits, tastes, and activities. Some might use it to deliver targeted ads to you, or to give you
Consumer Alert

Caught in a bad romance

Jim Kreidler
It’s day four of National Consumer Protection Week and we’ve been discussing ways we can look out for each other during the pandemic. Today’s topic – romance scams. Check out and share this short
Consumer Alert

Hang up on tech support calls

Jim Kreidler
It can be frustrating to have problems with your computer, especially now that so many people are working from home. But if you get a call from someone claiming to be a Microsoft technician, saying
Consumer Alert

Avoiding SSA scams during COVID-19

Jim Kreidler
While some of you are home, practicing social distancing and frequent hand washing to avoid the Coronavirus, remember that scammers are still busy trying to take advantage of people. Some scammers are
Consumer Alert

Is that text message about your FedEx package really a scam?

Alvaro Puig
You may be skeptical when someone you don’t know sends you a text message you didn’t expect and it tells you to click on a link. Maybe that little voice in your head starts talking to you. I know mine
Consumer Alert

Upgrading Your Phone? 4 Things You Should Do First

Alvaro Puig
If you’re thinking about upgrading to a new phone, make sure you remove your personal information before you trade it in. Why? Because your phone could have a lot of sensitive, personal information on
Consumer Alert

What you can do to fend off hackers

Alvaro Puig
Your personal information is valuable. That’s why hackers try to steal it. This year, for National Cyber Security Awareness Month, we’ve got tips to help you keep your personal information from ending
Consumer Alert

SIM Swap Scams: How to Protect Yourself

Alvaro Puig
Consumer Alert: Mobile carriers are shutting down their 3G networks. If you have an older cell phone, you may not be able to call or text. The FCC has advice about what to do. If your cell phone is
Consumer Alert

The latest news on romance scams

Jim Kreidler
If you’ve seen the news, ‘romance scammers’ are among the eighty defendants indicted today by the Department of Justice in a scheme that stole millions from Americans. Check out this video about how
Consumer Alert

Security smarts for smartwatches

Lisa Lake
Smartwatches have quickly gone from sci-fi to commonplace, and it’s easy to see why. Users can conveniently manage messages, music, fitness, and more right from their wrists as they go about the day