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Consumer Alert

This Halloween, don’t get ghosted by scammers

Andrew Rayo
Halloween is almost here. What could be scarier than not having your costume ready? How about ordering a costume online and never getting what you paid for? Scammers are making this season extra spooky by pretending to be real companies like Spirit Halloween and Party City. But it’s all a trick. Here’s what to know.
Consumer Alert

Overcharging car buyers based on how they look? That’s illegal

Gema de las Heras
It’s unfair and illegal to increase the amount someone ends up paying to buy or lease a car based on their race or how they look. But that’s how the FTC says a group of three auto dealerships in Rhinelander, Wisconsin allegedly overcharged some of their customers. Read on to learn more about the case — and what you can do to get a fair deal when buying a car.
Consumer Alert

Unmasking sellers of bogus COVID-19 prevention claims

Colleen Tressler, FTC, Division of Consumer and Business Education
​​​​​​​Even though the COVID-19 health emergency is over, many Americans continue to struggle with treatment for illness ― and the FTC will continue go after bad actors who trick people with claims about their products. Case in point: The sellers of The 1 Virus Buster Invisible Mask ― also advertised as The 1 Virus Buster Card ― claim their product gives you an invisible, three-foot barrier of protection against 99.99% of airborne diseases, including COVID-19. Hard to believe? The FTC agrees. Read on to learn more.
Consumer Alert

Safely donating in response to the Israel-Gaza crisis

Larissa Bungo
Following the Israel-Gaza crisis in the news and want to help by donating to a charity? Scammers follow the news, too, and are at the ready. Just like in the wake of a natural disaster, scammers set up fake charities to take advantage of your generosity.
Consumer Alert

Job scam targeting influencers

Larissa Bungo
Did you get a message from a “brand ambassador manager” for a national company wanting to pay you to promote their products online? It could be a scam…but how will you know?
Article

Scammers Use Fake Emergencies To Steal Your Money

Someone calls or contacts you saying they’re a family member or close friend. They say they need money to get out of trouble. Not so fast. Is there really an emergency? Is that really your family or friend calling? It could be a scammer.
Consumer Alert

Children’s Health Insurance Program: Spot the scam

Marissa Hopkins
Finding and keeping health insurance for your family can be stressful and expensive. During the pandemic, your state’s Medicaid Children’s Health Insurance Program (CHIP) might have helped — but with the end of the pandemic, states may be reaching out to update your family Medicaid enrollments. Except scammers might try to get to you first. So how can you spot them?
Consumer Alert

September is National Preparedness Month: Make a plan now

Colleen Tressler, FTC, Division of Consumer and Business Education
Extreme weather and natural disasters can occur with little warning. Communities spared in the past have suffered devastating losses this year, and many are still recovering. National Preparedness Month is a great time to get ready for whatever may come your way.
Consumer Alert

After Atlantic storm Lee, send scammers packing

Gema de las Heras
Atlantic storm Lee brought near-hurricane strength winds and torrential rains to many New England residents — many already affected by wildfires and severe flooding this summer. When you’re doing your best to recover from the destruction caused by back-to-back natural disasters, the words “I can help” may sound like music to your ears. And that’s exactly what scammers count on to try to steal your money or personal information. So how do you weed out the scammers and get real help?
Consumer Alert

What do fraud and bad business practices look like in the Latino community?

Cristina Miranda
Scammers target everyone. But scams and reported bad business practices can play out differently in different communities. Sometimes, scammers set out to target a particular community. Sometimes, they tell a group to pay in specific ways. (Specific ways that make it very hard to get their money back, after they discover the scam.) There are also businesses who harm communities by using tactics that trick people into use their services. So, what do scams and bad business practices look like in the Latino community?
Consumer Alert

Pay your student loans — not scammers

Ari Lazarus
You’ve probably heard the news — federal student loan repayments are starting again in October. But scammers might try and tell you they can help you avoid repayment, lower your payments, or get your loans forgiven — for a price. Here’s how to spot and avoid these scams.
Consumer Alert

Help spot scammers after Hurricane Idalia

Gema de las Heras
Figuring out the full extent of Hurricane Idalia’s damage could take weeks or even months. But we already know that scammers will follow the path of the storm and try to take advantage of people doing their best to recover. While storms are unpredictable, there are ways to spot the tactics these scammers use — even if they change some of the details — so, read on.
Article

Phone Scams

These tips can help you hang up on a phone scammer and hold onto your money.
Consumer Alert

Vetting a business or coaching opportunity before you buy in

Alvaro Puig
The FTC charged that a business opportunity and coaching scheme bilked consumers out of tens of millions of dollars. The scheme grew on the back of baseless claims about how much money customers could make.
Consumer Alert

Potential scams following Tropical Storm Hilary in Southern California and Western states

Gema de las Heras
In the wake of Tropical Storm Hilary’s wind damage and catastrophic flooding — to say nothing of the California “hurriquake” — scammers are likely to follow. As people in affected areas try to rebuild and recover, scammers will say they’re a government official offering help, or a contractor who can do the work you need quickly. Help and quick action are good…but how do you spot the scammers?  
Article

Auto Loan Refinancing Scams

Are you having trouble paying your car loan and thinking about doing business with a company that promises to get you a loan with lower monthly payments? Not all refinancing companies play by the rules. Learn how to recognize, avoid, and report auto loan refinancing scams.
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