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Your Social Security number is an important key for an identity thief. Scammers want it, and they think of all sorts of ways to trick you into giving it away.

Here at the Federal Trade Commission, we’re getting reports about calls from scammers claiming to be from the Social Security Administration. They say there’s been a computer problem, and they need to confirm your Social Security number.

Other people have told us that they have come across spoof websites that look like the place where you would apply for a new Social Security card – but these websites are actually a setup to steal your personal information.

If you get a phone call or are directed to a website other than ssa.gov that is claiming to be associated with the Social Security Administration, don’t respond. It’s most likely a scam.

Here’s some tips to deal with these government imposters:

  • Don’t give the caller your information. Never give out or confirm sensitive information – like your bank account, credit card, or Social Security number – unless you know who you’re dealing with. If someone has contacted you, you can’t be sure who they are.
  • Don’t trust a name or number. Con artists use official-sounding names to make you trust them. To make their call seem legitimate, scammers use internet technology to spoof their area code – so although it may seem they are calling from Washington, DC, they could be calling from anywhere in the world.
  • Check with the Social Security Administration. The SSA has a warning about these scams and suggests you contact them directly at 1-800-772-1213 to verify the reason for the contact and the person’s identity prior to providing any information to the caller.

If you come across one of these scams, please report it to the Social Security Administration’s Fraud Hotline at 1-800-269-0271, or 1-866-501-2101(TTY), and then tell the FTC about it.

It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.

The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

IRRITATED
March 15, 2019

In reply to by Panda Bear

I RECEIVED A CALL FROM AMERICAN FORK, UT TODAY. I IGNORED IT BUT GOT THE MESSAGE. TRIED CALLING BACK AND IT JUST RANG. THESE CALLS SEEMS TO BE CIRCULATING LIKE CRAZY RIGHT NOW, THIS ONE AND THAT ONE SAYING THERE IS CRIMINAL ACTIVITY
Dee Moore
March 27, 2019

In reply to by IRRITATED

I received a call from American Fork, Utah (801-772-1213) and they left a voice message "from the Legal Department at Social Security and my social security number has been suspended due to suspicious activity". I did not return the call. I do think it is interesting that the telephone number is one digit off (801) rather than the (800) number suggested here to contact Social Security to report the scam!
Also Irritated
March 27, 2019

In reply to by IRRITATED

I received a call from American Fork UT today as well. They left a message saying that my SSN had been compromised. The phone number they used is 801-772-1213. When I went to return the call I was told that my "call couldn't be completed as dialed"... Scammers
ZingS
February 12, 2019

In reply to by NClhc

Got a call from 1.800.777.2623, please do not answer.
Hazelz
October 02, 2018

In reply to by JSpann

I got a call from a Michigan# last week, leaving a voicemail saying that the local police had warrants out for me, funny because some friends of mine work for the PD...SCAM...then today I got a call from a MD #, I answered, I was asked to give my SS# which I never give out unless I'm at a doctors office or something along those lines...the gentleman on the other line had a brittish accent and ended up hanging up on me...
doc
November 29, 2018

In reply to by Frustrated in AZ

was called from "SSI" about suspicious activity and they said they are going to suspend ssi account. hung up immediately, i know its fake. indian accent ... number they called from was 800 702 8765. just trying to help the next person out.
Beth
December 03, 2018

In reply to by doc

Just got the same SSI scam call from 408-844-4137 - San Jose, CA area.
Dt17
July 01, 2019

In reply to by Frustrated in AZ

I too received this type of call (from 1-281-845-9853). They left a message as I didn't recognize the number and didn't answer.
Claire
September 24, 2018

In reply to by Sarahh

I just got the same weird call voice message was a recorded computer sounding. Though it wasn't right. Googled as well. Also got IRS fake call to. Yo this girl ain't no dummy. Haha scammer
jabc
September 26, 2018

In reply to by Sarahh

I just received a recorded call (via checking messages) from 888-759-4240, claiming to be the Department of Social Security Administration, saying I needed to call them so they could take legal enforcement action for criminal activities on my SSN that have occurred.
Ellie
October 16, 2018

In reply to by jabc

I got the same call! They wanted me to verify my birthday and social over the phone. That my social was used to drug trafficking and fraudulent criminal activity.
Toya
October 24, 2018

In reply to by Ellie

I just received a call from a Massachusetts # 781)923-0694 stated I committed some type of fraud and my social security will be suspended. The automated voice was speaking so fast I couldn't hear everything it was saying. I called back from another phone but no answer. I'm calling social security to report this now. To be on the safe side.
Amanda
April 10, 2019

In reply to by Ellie

I just got the same call they called me from a (602)714-8023 number
pK
December 12, 2018

In reply to by jabc

got the same call from a robo voice stated my SS would be suspended due to suspicious activity or criminal activity on my SS. called from 800-269-0271 and left a call back number of 530-341-5028 total fraud
Zya
December 07, 2018

In reply to by Judy

I just got a call today saying they are going to put me in jail for 9 years and I need to change my social Security Number and I won’t go to jail. I got a call from this number (214) 731-7507
deeplyconcern
December 13, 2018

In reply to by Zya

I asked where the jail is so I know what to bring.
Otis
January 25, 2019

In reply to by Judy

I finally called them and started asking questions . I could hear everyone in their calling room yell out “sucker!!” You can imagine what my reply was. I didn’t give them any info and haven’t had any data infringements but sure felt good. I just instantly block all those calls
bettyboop
February 27, 2019

In reply to by Judy

Ive gotten two calls from 940-315-7026 which tells me the same thing - that there's a warrant out for my arrest from SS. I called my local police department, and the dispatcher said there are hundreds of calls per month like this and there is nothing that can be done because of the volume of calls, the inability to trace them, and the variety of phone numbers used. I just ignore them all, but it's kind of upsetting to hear this nonsense anyway. I'm also a recent widow and think they imagined the recently bereaved will be more easily swayed by this type of call.
James
July 12, 2018

In reply to by Kristie Dogg

I just got a call from a new York number threatening me about a warrant. I asjed the person to tell me about the warrant and he said it was from the state of Texas. I have never set foot in Texas. They wanted my ss# and when I told them I would not give it to them they said for me to stay put and they will come and arrest me.
You won t catch me
August 29, 2018

In reply to by tappydog

LOL that is funny. Good for you. I am not an EA but just this morning I received a call same song calls I ve been getting a lot from some IRS person stating this and that. I am aware of this fraud so before they could go any further I told them “No” “I am an IRS Agent “ they hung up immediately.. Yes I so wish that they would make a Public service announcement about these frauds so that the young inexperienced and older seniors are made aware so that the do not get caught up in this messy cycle.
Redunursickcli…
January 24, 2021

In reply to by You won t catch me

I agree I won't chase i just knew investigated and now gonna learn
Itsdave
November 14, 2019

In reply to by tappydog

Man I hope you and the IRS trace n take them down... they got me good, they knew my address, where I have been an people around me.... I called the 0271 num n alert my credit.... hope I'm safe... still they call, but now they say my SS # is suspended... hope the Government solves this
Elisabeth
January 26, 2018

You have put an incorrect phone# on your site, this is a sign of a scammer. 1-800-772-121?

FTC Staff
January 26, 2018

In reply to by Elisabeth

We corrected the text: The SSA has a warning about these scams and suggests you contact them directly at 1-800-772-1213.

Don’t Use
December 11, 2018

In reply to by FTC Staff

I tried that number. It’s useless for reporting telephone scams.
Jay
March 01, 2019

In reply to by Elisabeth

I got a same scam call from 1 801 772 1213.....LOL pretty close # they picked
DonD
January 26, 2018
Your paragraph "check with...." has an incomplete phone number for ssa.
encantoman2
January 26, 2018

You left a digit out of phone number 800-772-121.

FTC Staff
January 26, 2018

In reply to by encantoman2

We corrected the text: The SSA has a warning about these scams and suggests you contact them directly at 1-800-772-1213.

Dr. Sheldon C
January 26, 2018
Given all the SSNs obtained in the Equifax breach, I'm somewhat surprised these scammers don't just obtain them on the dark web. Perhaps the dark web asking price is too high...
CEDS
January 26, 2018
thank you for your helpful warnings!
Eileen
January 26, 2018
I work with Seniors in a Senior housing facility in the Bronx. Would someone be able to come and speak to my seniors about these scams? It is happening very often to them.
FTC Staff
January 29, 2018

In reply to by Eileen

Eileen, We don't have staff right now to do that, but we do have free material you can order and share with people. There's a set of material for older adults called the Pass It On material. There are fact sheets and other items about IRS imposters, charity fraud, online tech support scams and much more. Shop and order free material at FTC.gov/bulkorder.

And, the Pass It On campaign page has brief power point presentations and fun activities (word scrambles, word search, etc) to go along, if you'd like to give a short talk.

If you have questions, write to BlogInfo@ftc.gov. Thanks!

Greg
June 20, 2019

In reply to by FTC Staff

Just got a call from 212 606-8430 (A New York Number) They claimed my Social Security number was being used in southern Texas. Knowing it was a scam I pressed 1 to go to the "agent". When the agent picked up the phone you could tell he was from India, and in a call center. He asked for my name and I replied, "Yes what is my name?" He said I need to know your name since you called me. I said, no I didn't call you you called me. What is my name. He said I can't help you unless you tell me your name. I went back to state I wanted to know what is my name if they called me. He just hung up. Of course he knows nothing but a dumb script per the typical Social Security guys. I wanted to just waste a bit of his time. Any time you can waste bantering back and forth with them is time they won't have to scam another person.
Bawjanis
March 26, 2018

In reply to by Eileen

Usually banks will provide as resident services. Check at the banking institution you use. Also check your local senior center may have an idea and department of aging services for your state.
Jennifer
October 30, 2018

In reply to by Eileen

I also work in a senior community as a service coordinator. I have the local police and a local bank come in and speak with my residents about fraud.
P.J.
January 26, 2018
Thank you for your good work, as usual. I hope some day there will be methods and techniques to report and to catch these jerks on the spot -- not to mention that it will create jobs!
Whylene M
January 26, 2018

A lot is going on with the call centers,e.g. mail order rx,call centers are demanding credit card information,meds are being tampered with. Scams are taking place with phone card providers,abuse with credit cards to different providers..eg place an order withb"ebay",Someone else will ship a partial order from "eg amazon" and charge your credit card $99/fee..

Really?
January 26, 2018
This morning I received a call from a man with a very thick Asian Indian accent. Said his name is Sam Jones. Yeah... right.
Phil A.
January 26, 2018
2 years ago, "Dan" (with an Indian accent) from the IRS told me he would have me arrested if I didn't pay my back taxes. I'm still waiting for my doorbell to ring with an IRS officer holding out the handcuffs.
teejay363
January 26, 2018
Thanks for the warnings!
rikosheye
January 26, 2018
I got an email yesterday had a name on it as to who sent it and it said fill this out and send it back I quickly rikosheyed it.
Truly love America
January 26, 2018
In addition to the SS impersonators there are FBI impersonators. I received an email yesterday that said I was being investigated for internet fraud and if I didn’t respond to there message or call them within 24 hours a warrant would be issued for my arrest. I immediately knew it was a scam and deleted. So beware.