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Consumer Alert

Targeting the troops

Samuel Levine
While American servicemembers stand ready to defend the nation, smalltime scammers and large corporations alike have them in their sights. They follow the money — and they know that military personnel
Consumer Alert

Military Consumer Month 2021

Carol Kando-Pineda
July is Military Consumer Month! This annual initiative highlights the FTC’s collaboration with the Department of Defense’s Office of Financial Readiness, the Consumer Financial Protection Bureau’s
Consumer Alert

Shopping online? Know your retailer and your rights

Colleen Tressler
COVID opened the door for scammers to double down on their worst practices, while preying on consumers during an unprecedented global pandemic. That includes some bad actors who have been taking
Consumer Alert

Timeshares: Yes? No? Maybe?

Rosario Méndez
If you’re considering getting a timeshare this vacation season, read on. Maybe you got a flyer in the mail with pictures of sunny beaches and beautiful resort suites. Sounds great, right? But before
Consumer Alert

Amazon Flex didn’t deliver as promised, and now must pay

Jim Kreidler
Were you an Amazon Flex driver from late 2016 to August 2019? If so, you may be able to get the tips you earned that Amazon previously withheld. Several months ago, we told you the FTC filed a case
Consumer Alert

More money is coming to families…and scammers are ready

Lisa Lake
As part of the American Rescue Plan Act, eligible families will get monthly payments from the government from July 15 through December 2021. The Internal Revenue Service (IRS) will send these monthly
Consumer Alert

Your guide to protecting your privacy online

Maneesha Mithal
The things we do throughout the course of our day give businesses access to information about our habits, tastes, and activities. Some might use it to deliver targeted ads to you, or to give you
Consumer Alert

MoneyGram refund program opens to take claims

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may be eligible to file a claim for a refund. The company handling claims — Gilardi & Co. LLC — is
Consumer Alert

Considering fertility products? Spot the fake claims

Lisa Lake
People facing difficulties having children often explore fertility products to help them get pregnant. But some products, including some dietary supplements that claim to solve fertility problems
Consumer Alert

Hang up on auto warranty robocalls

Emily Wu
Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are
Consumer Alert

Celebrating Older Americans Month

Bridget Small
During May, the FTC and federal and state organizations nationwide will celebrate Older Americans Month, with “Communities of Strength” as its theme. The FTC works to protect older adults year round
Consumer Alert

COVID vaccines are FREE!

Colleen Tressler
Scammers are doubling down on their efforts to scam people out of their money and personal information. That’s why the FTC and the National Association of Attorneys General (NAAG) are teaming up to
Consumer Alert

Don't open your door to grandparent scams

Emily Wu
When it comes to scammers, nothing is sacred — including the bond between grandparent and grandchild. Lately, grandparent scammers have gotten bolder: they might even come to your door to collect
Consumer Alert

Don’t let job scams block your path forward

Lisa Lake
After more than a year of pandemic-related devastating losses — including job losses – you may be one of millions looking to get back on your feet with a new job. This Financial Literacy Month, as
Consumer Alert

Ignore bogus COVID vaccine survey

Colleen Tressler
Scammers are using a new trick to steal your money and personal information: a bogus COVID vaccine survey. People across the country are reporting getting emails and texts out of the blue, asking them
Consumer Alert

University of Phoenix students get payments

Bridget Small
The FTC is sending a total of almost $50 million to nearly 147,500 students of the University of Phoenix. The money comes from the University’s 2019 settlement with the FTC, when the FTC charged the