Consumer Alerts

March is right around the corner, and you know what that means…it’s almost time for National Consumer Protection Week! This year, NCPW is March 5-11, so now’s the time to jump into planning — and we

LASIK is corrective surgery to a very delicate part of the eye. Millions of people have had LASIK surgery to correct their vision, many with great success. Advertising is one way LASIK providers

Today, the FTC announced a new claims process to return money to thousands of former AT&T customers as a result of a $60 million settlement with AT&T. To date, $52 million has already been refunded

If you took up baking during the pandemic, you may have ordered Pyrex bakeware promoted as “American as apple pie.” It turns out, says the FTC, some Pyrex glassware advertised as “proudly made in the

From the relentless series of powerful storms that have battered California to the dozens of tornadoes that swept across six states, including Alabama, Georgia, and Kentucky, 2023 is off to a

Search online for “trading” or “investments” and you’ll be bombarded with offers, often from self-proclaimed experts, guaranteeing you’ll make big money fast. But no one can truthfully make those

What do the model of your first car, your favorite hobby, and the high school you attended have in common? If you said they’re questions commonly used for online account security and online quizzes

Here’s a scam we know is hitting the Korean community right now — but it’s just as likely to be coming soon to a phone or email inbox near you. Because one thing we know is that scammers never target

Planning to buy things like new clothes or electronics for the holidays, but want to pay later? Some businesses offer “buy now, pay later” plans, which let you get your purchase right away and pay for

With the reopening of the federal government program to order no-cost COVID-19 tests, there are more options to get free tests this year. But how do you know what’s legit and what’s a scam? Read on.

For many of us, the holiday season is a time for cheerful giving. But charity scammers ruin the mood by trying to cash in on your good will. If you’re supporting a charitable cause this winter, make a

(View or share the YouTube version of the video.) These days, video games have shops just like online stores. Games like Fortnite, developed by Epic Games, sell gear, character “skins,” and dance

(View or share the YouTube version of the video.) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some

As 2022 winds down, many of us are still feeling the financial effects of the pandemic: from finding work to buying or renting a home; from getting loans to simply making ends meet. And as we work to

We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing

The FTC enforces the Eyeglass Rule, which gives you the right to get your eyeglass prescription — whether you ask for it or not — and at no extra charge once your eye exam has been completed. Having a

You might have heard that scams mostly affect older adults, but reports to the FTC tell a different story. Last year, adults under 60 — our Gen X, Millennial, and Gen Z neighbors — were more likely to

Looking for a New Year’s resolution? Here’s one for you: Keep your hard-earned money safe from scammers by spotting and avoiding gift card scams. Then help others spot and avoid them, too. Scammers

Credit card debt can be stressful. Interest rates can be high, and if you miss or can’t make your full payments, that growing balance can be overwhelming. Enter a group of companies that promised to

For lots of us, the holiday season is a good time to pick up some part-time work. It’s when retailers and delivery services need extra help — and it’s when some extra income wouldn’t exactly hurt. But