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Consumer Alert

FTC Refunds: The real deal or not?

Nicole Christ
Sometimes the FTC is able to return money to people who were ripped off in a con artist’s scheme. But scammers try to cause confusion and take advantage at every step. If you lost money in a scam, you
Consumer Alert

Zurixx’s real estate investment scheme

Cristina Miranda
These days, it seems like everyone wants to make money by flipping houses. There are companies out there promising to tell you how, but not all those promises are real. The most recent example is
Consumer Alert

Renting a car: Factoring in the fees

Colleen Tressler
Whether you’re planning a weekend getaway or a cross-country road trip, a rental car may be in your future. Comparing prices online can save you a bundle, but make sure you compare the total cost —
Consumer Alert

Aloe, goodbye: company’s claims lacked proof

Bridget Small
You may have heard of using aloe vera for sunburn relief. A Florida company claimed its aloe products would relieve joint and muscle pain, diabetes, acid reflux and more — and that health studies
Consumer Alert

Cosmetic company wrote fake reviews

Cristina Miranda
Do you rely on product reviews to decide if something is good enough to try or buy? Real product reviews are great at helping us make better informed decisions. But you might wonder if some of these
Consumer Alert

Stalking apps: Retina-X settles charges

Lisa Weintraub Schifferle
Did you know people can monitor you through your phone? The FTC’s settlement with Retina-X Studios, LLC marks the agency’s first case against “stalking apps” or “stalkerware” – spyware that secretly
Consumer Alert

Halloween know-how: Cosmetic contacts require an Rx

Colleen Tressler
Dressing up for Halloween can be fun. Revelers often use make-up, wigs and cosmetic contact lenses to complete their look. Cosmetic contacts lenses – also known as costume or decorative contact lenses
Consumer Alert

Free trials and tribulations

Lisa Lake
As you browse online, you probably see offers to try out cool products or services for free. This can be tempting and, many times, it’s okay to check them out. But some dishonest companies will bury
Consumer Alert

Serious health claims for CBD products need proof

Bridget Small
Three companies that tout their cannabis-derived products as miracle treatments for serious illnesses have gotten letters from the FTC warning that they’re at risk for legal action unless they have
Consumer Alert

In the wake of Hurricane Dorian

Colleen Tressler
If you suffered damage from Hurricane Dorian, or if you’re looking for ways to help those in need, start at ftc.gov/weatheremergencies. You’ll find ways to spot the scams that often follow disasters
Consumer Alert

Helping Hispanics avoid fraud

Andrew Smith
Hispanic Heritage Month (Sept 15 - Oct 15) is a time to celebrate the rich culture, heritage, and contributions of Hispanics. It is also a time to reflect on the FTC’s commitment to help Hispanic
Consumer Alert

Notarios are no help with immigration

Kati Daffan
Now and then, it’s helpful to remind ourselves of things we already know: Nobody legit will ever demand payment with a gift card. Dark chocolate is superior to milk chocolate. And notarios do not give
Consumer Alert

FTC shuts down student loan debt relief scheme

Colleen Tressler
It’s a staggering number. More than 42 million Americans owe a total of nearly $1.5 trillion in student loan debt. It’s no wonder people look for help. But not all help is legit. Scammers are
Consumer Alert

What the FTC Facebook settlement means for consumers

Lesley Fair
The next time users visit Facebook, things might not look different, but big changes are brewing behind the scenes. The FTC’s record-breaking $5 billion settlement requires Facebook to conduct a
Consumer Alert

Summer Film Series: Family emergency scams

Megan Gordon
Welcome to the Summer Film Series! Each week, we’ll highlight one of the FTC’s many videos on topics such as avoiding scams, recovering from fraud, and managing your money. Grab a blanket and some
Consumer Alert

Worshipers targeted by gift card scam

Colleen Tressler
We’re seeing a new spin on gift card scams. This time, scammers are pretending to be a pastor, rabbi, priest, imam, or bishop. They’re asking worshipers for gift card contributions for a worthy cause
Consumer Alert

Equifax Data Breach: Beware of Fake Settlement Websites

Michael Atleson
Just last week, we told you to go to ftc.gov/Equifax to find out if your information – like your Social Security number – was exposed in the September 2017 Equifax data breach. At that same website
Consumer Alert

Equifax data breach: Pick free credit monitoring

Robert Schoshinski
Just last week, the FTC and others reached a settlement with Equifax about its September 2017 data breach that exposed personal information of 147 million people. We’ve told you to go to ftc.gov
Consumer Alert

Keys to avoiding home rental scams

Colleen Tressler
Need more space than an apartment, condo or townhouse can offer, but not ready to buy? A single-family home rental may fit the bill. But not all home rental listings are legit, so here are some tip