Plain-language advice to help you understand your consumer rights and avoid and report scams.
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If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone.
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Buying From an Online Marketplace
Many online marketplaces are selling new and used goods, from home appliances to video games.
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Refund and Recovery Scams
They’re the worst of the worst: scams that target people who have already lost money to a scam.
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Getting In and Out of Free Trials, Auto-Renewals, and Negative Option Subscriptions
You’ve probably seen ads online, on TV, or on social media for subscription offers.
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What To Do if You’re the Target of Revenge Porn
Did someone share an intimate image of you without your OK?
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How To Avoid Disaster Recovery Scams
After extreme weather and natural disasters like hurricanes, wildfires, and tornadoes, you might need to quickly hire someone to help get things back to normal.
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What To Know When You’re Buying Home Insulation
Regardless of where you live in the country, your home will be more comfortable and energy efficient with the right insulation.
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Getting Utility Services: Why Your Credit Matters
Getting utility services ― gas, electricity, water ― has a lot to do with your credit history.
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Scammers Pretend To Be Your Utility Company
Scammers pretend to be you gas, electric or water company to get you to pay them money. Learn to spot the scam.
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Fake Prize, Sweepstakes, and Lottery Scams
You get a call, email, or letter saying you won a sweepstakes, lottery, or prize — like an iPad, a new car, or something else.
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What To Know Before Donating To Help First Responders, Active Duty Military, Veterans, and Their Families
Do you get calls asking you to donate to your local first responders, like firefighters or police officers? Or letters in the mail asking you to help veterans?
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Before Giving to a Charity
You want your donations to count, so it’s important to do some research before giving to a charity.
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Before You Wire Money
Scammers pressure you to wire money to them because it’s easy to take your money and disappear.
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How To Get Less Spam in Your Email
Spam email can be annoying. Worse, it can include scammy offers that can cost you time and money.
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Warranties for New Homes
For many people, a home is one of the most expensive purchases they will ever make.
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How To Shop for a Home Security System and Avoid Scams
Home security systems are designed to protect you, your home, and your valuables. They vary in price and what they can do. Not all security companies are legit.
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What To Know About Identity Theft
Learn what identity theft is, how to protect yourself against it, and how to know if someone stole your identity.
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