Articles

Here's a sample to help you write a complaint letter about a product or service.

Generic drugs work just as well as brand-name drugs, and they can save you money.

Someone calls or contacts you saying they’re a family member or close friend. They say they need money to get out of trouble. Not so fast. Is there really an emergency? Is that really your family or friend calling? It could be a scammer.

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. Robocalls trying to sell you something are almost always illegal. Many are also probably scams. Here’s what to know about robocalls and what to do about them.

Dishonest advisers try to get veterans to transfer their assets so they appear to qualify for Aid & Attendance benefits but don’t inform them of the negative implications.

Comparing prices online can save you a bundle when you rent a car. Learn how to compare the total cost — not just the advertised price. Fees and options can increase the base price dramatically.

If you don’t make your car payments on time, your lender might have the right to take your car without going to court or telling you first. Here’s what to do if you can’t make car payments or if your car is repossessed.

Some car dealers advertise that, when you trade in your car to buy another one, they’ll pay off the balance of your loan. No matter how much you owe. But what if you owe more than the car is worth? That’s called “negative equity,” and the dealer’s promises to pay off your loan may be misleading. Learn how negative equity works and how to deal with it.

Explains auto warranties and auto service contracts and their differences. Also describes extended warranty scams and your rights.

These tips can help you hang up on a phone scammer and hold onto your money.

Learn ways to helps kids reduce the risks that come with socializing online.

Are you having trouble paying your car loan and thinking about doing business with a company that promises to get you a loan with lower monthly payments? Not all refinancing companies play by the rules. Learn how to recognize, avoid, and report auto loan refinancing scams.

Got a phone? Then chances are you get calls from scammers. Scammers don’t care if you’re on the National Do Not Call Registry. That’s why your best defense against unwanted calls is call blocking and call labeling. Here’s how to block and report unwanted calls on cell phones and home phones.

A warranty is a manufacturer's promise to stand behind its product. Read the warranty to see what is and isn’t covered, and what to do in case of problems

Recognizing these common signs of a scam could help you avoid one.

Only scammers will tell you to buy a gift card, like a Google Play or Apple Card, and give them the numbers off the back of the card. No matter what they say, that’s a scam. No real business or government agency will ever tell you to buy a gift card to pay them. Always keep a copy of your gift card and store receipt. Use them to report gift card scams to the gift card company and ask for your money back.

Your caller ID might show a real government agency or company name or number. But scammers can fake caller ID. Don't trust it — even if it looks real.

What to do about illegal robocalls.