Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. Here’s what you need to know about these calls.
In one version of the scam, you get a call and a recorded message that says it’s Amazon. The message says there’s something wrong with your account. It could be a suspicious purchase, a lost package, or an order they can’t fulfill.
In another twist on the scam, you get a recorded message that says there’s been suspicious activity in your Apple iCloud account. In fact, they say your account may have been breached.
In both scenarios, the scammers say you can conveniently press 1 to speak with someone (how nice of them!). Or they give you a phone number to call. Don’t do either. It’s a scam. They’re trying to steal your personal information, like your account password or your credit card number.
If you get an unexpected call or message about a problem with any of your accounts, hang up.
- Do not press 1 to speak with customer support
- Do not call a phone number they gave you
- Do not give out your personal information
If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real.
Read our article to learn how to block unwanted calls on a mobile phone or on your home phone. And if you do get a call you think is a scam, report it at ReportFraud.ftc.gov.
598 Comments
In reply to I don't get the phone calls by racingchick
In reply to i have gotten 5 calls this by AJazz
In reply to They called me 49 times by Dunwel
In reply to i have gotten 5 calls this by AJazz
In reply to i have gotten 5 calls this by AJazz
In reply to I don't get the phone calls by racingchick
In reply to I get these calls all the by Cmor
In reply to I get these calls all the by Cmor
In reply to If they are blowing up yor by Suggestion
In reply to Please tell me more about by dck
In reply to I get these calls all the by Cmor
In reply to I also get calls from by Sarah
In reply to Got 2 of these in three days by Jim
In reply to What happens if you do press by KHaby
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In reply to I pressed one and someone by R
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In reply to I did click 1, and talked by jen r
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In reply to I pushed 1 and downloaded the by Nana
In reply to I pushed 1 and downloaded the by Nana
In reply to I did click 1, and talked by jen r
In reply to I fell for this - called a by got scammed
In reply to I got 8 today in 3 hours by Judah
In reply to Yep, so far 9 calls in 3 by Nancy
In reply to I did click 1, and talked by jen r
In reply to The same happened to me today by 1234
In reply to The same happened to me today by 1234
In reply to Yes, when I pressed 1, they by Fed up
In reply to The same happened to me today by 1234
In reply to What happens if you do press by KHaby
In reply to I just received and an by LISA
In reply to What happens if you do press by KHaby
In reply to Got 2 of these in three days by Jim
In reply to You don’t say why you should by upstate it
In reply to I pressed 1. No one picked by Toscano Plains
In reply to Have you received any further by Permeam
In reply to I just got the call too and by Alex
In reply to I just got the call too and by Alex
In reply to I spoke to a guy just to see by Bowling babe t
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